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Mandarin Oriental, Boston

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Luxury
5.0 star property
9.4

Exceptional

Elegance in Boston's Back Bay

Serene and welcoming, this luxurious property in Boston's Back Bay boasts beautiful decor and palatial bathrooms. Unwind in the amazing spa or stay active in the great gym, all while enjoying first-class service.

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is AED 2,553
AED 2,973 total
includes taxes & fees
21 May - 22 May

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Children aged 12 and younger eat free breakfast

Rollaway/extra beds are available for USD 50.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 to 65 per person
  • Fee for in-room wireless internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014960351
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Is Mandarin Oriental, Boston pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Mandarin Oriental, Boston?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Boston on 21 May 2026 start from AED 2,553, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 72 per night.

What time is check-in at Mandarin Oriental, Boston?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mandarin Oriental, Boston?

Check-out is at noon.

Where is Mandarin Oriental, Boston located?

Located in Back Bay, this luxury hotel is steps from Boylston Street, Newbury Street, and Hynes Convention Center. Copley Square and Boston Marathon Finish Line are also within 5 minutes. Copley Station is only a 5-minute walk and Prudential Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.8

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 337 out of 423 reviews
Rating 8 - Good. 55 out of 423 reviews
Rating 6 - Okay. 15 out of 423 reviews
Rating 4 - Poor. 9 out of 423 reviews
Rating 2 - Terrible. 7 out of 423 reviews

Reviews

Verified

10/10 Excellent

Narek

Liked: Cleanliness, amenities
Excellent service
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Hotel and room were perfectly clean; staff were competent, friendly, and efficient. The bathroom for a double-occupancy room in a 5-star hotel should have 2 sinks; this one didn't.
Stayed 1 night in Dec 2025
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay … super location … very clean… great valet staff :)
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Most perfect location in Boston.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. I got COVID while I was there and the staff was so helpful. They brought me hot tea to help every so often and were so empathetic about my circumstances.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Rosenaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and perfect location.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. Spa was one of the best!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful. The hotel is exceptionally clean and well appointed.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel !

wonderful stay :) excellent hospitality from front desk to valet , perfect location
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent staff very helpful Overall fabulous experience
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anthony

Liked: Staff & service, amenities, property conditions & facilities
Bed were very comfortable
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lorraine

Liked: Staff & service, property conditions & facilities
This experience from checking in to the quality of the room and the incredible concierge service that helped us with restaurants in our entire experience was unbelievable! It was probably the best experience I had with a luxury hotel in any city I visited. We will definitely be coming back!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyhting was perfect. Great Back Bay location. Amazing hotel with spacious room and bath. Super clean. Breakfast at Ramsey’s is also excelent.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Devaraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is beautiful
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a central area that allowed us to explore the city with ease.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

MAICON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great hospitality, services and location. Everyone is very kind all the time, also great room and amazing bed
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms, amazing staff, amazing, amazing, amazing.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boston Back Bay

Amazing! Hands down the best hotel we have ever stayed in! Perfectly clean, very attentive and the most friendly staff we have ever encountered! Everything was arranged for a great stay! We will definitely stay there again.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to attractions
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great property great service
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful luxury hotel worth the price

We had a lovely stay here. Beautiful spa that we took advantage of even though we didn’t book an appointment. Very welcoming and helpful staff. In the heart of boston. will be back!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most wonderful stay at the Mandarin Oriental in Boston. The room was perfect and the staff 5 star. Can't wait to come back.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent location, clean, very large rooms, amazing staff. I do wish they used top sheets and not just a duvet but that is a personal preference.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Jonatas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Amazing service and structure. Room has great space and comfort.
Stayed 1 night in Sep 2023