"We had the Rousseau room at the very top of the building. It was spacious and very comfortable. We were prepared to have to walk stairs (no elevator) and the staff carried bags up and down. The heating was tricky but staff sorted it out. Breakfast was great and location is superb. Lea on the staff was especially helpful. For improvement, we would note that the bathtub/shower was very slippery and a bit treacherous with no grab bar to hold. Strongly recommend that they add non/slip grips to the floor of the tub and/or a grab bar to the wall. Otherwise, terrific."