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"Lovely bedrooms, bathrooms were great, staff were very friendly. The comfiest hotel pillows I think I’ve ever had!"

"An amazing gluten free breakfast. Lovely lady stayed with us to go through options and we were not just handed an allergy file. "

"The room was clean and to a high standard. The bed was comfortable and good size shower. The restaurant is good and large size portions. Blue bade parking available at the rear door which is excellent. I will be staying here from now on every time visit Bristol for work"

"Great location and nice hotel but not a 5 star. The concierge and doorman were the best staff members, very helpful and nice but others we interacted with were not great, especially in the bar and restaurant. The spa and thermal waters were nice but very crowded. "

"Lovely man on reception let us check in early and gave us an upgrade but the room was very cold, could'nt have a shower, no heating in the bathroom and heating it seems on timer so didnt come on until 6pm.... one thing i do not like is a cold room... Staff very nice and helpful, be careful of deal on in restaurant as breakfast and evening meal for 30.00 each includes drink but limited choice and charged me 4.00 for extra lemonade... very expensive. Will not be going back im afraid, parking £19.00 for 24 hours so not bad for centre of Bristol."

"Daniel booked me in efficiently and in a friendly manner. Room was clean. Bathroom floor was collapsing in front of the sink (room 9).TV, Kettle all worked fine thanks. I was very disappointed with the £5 parking charge which was unexpected."

"The spa was nice but good do with some tidying/refurbishment"

"The hotel is well placed for the station and shopping, breakfast was very nice. Staff were knowledgeable and friendly and the room i had was perfect for the weekend. I would certainly stay again. The room was also reasonably priced compared to others ive stayed in. A good choice 👌 "

"Impressive facilities, decent restaurant serving very good meals, buffet breakfast was of good quality with plenty of options. Some minor decor and cleanliness issues in the en-suite."