Find all hotels by Best Western in Bözen

"The air conditioning not working. In room feeling hot, so we have to open the window sometime. When we eat something after, we bin the bag or beer tins will come up more ant. Even room service cleaned the room after, they are still walking around the garbage can."

"We stayed two night in hotel overall. when we went first time there was no one at reception we saw note for self check. in we start doing it and system wasnt taking our canadia no we tried with swzerland and candian no then lady walk in after 10 min and she started staring at us no hello or hi we keep trying online then after few mint she asking what we need then we explain we are trying to check in and system is not taking our both contact that we tried then she said she can do, she wanted us to do online secheck-in only that was our first day check in experincing and she dont speak english at all we left hotel after one night it was nt bad second thing there was no air -conditioner in room and we kept the window open and it was very noisy after that and next morning we left the hotel And we booked the hotel 2 night again online as were getting it cheaper then first day and it was close to airport too and we went 9:30pm to check in as reception close at 10pm and lady was keep saying to us why we didnt do the self check as we had issues earlier so didnt tried and she was upset about it and she told us she is off at 10pm we should do check in online as she has other imp things to do then we explained her we are having a issues for self checking yesterday and she started changing the garbage left us strugling for elf checkin online and also she said she cant do check in in person as the tap machine is not working she can take cash only and we had no cash and luckly it worked"

"Staff was great, the room was clean but outdated. The hotel felt "tired" as if it used to be great but corners were cut to save money. For a hotel in such a beautiful location, it felt unremarkable. Nothing wrong but so much lost potential."

"Staff"

"Great location. So close to the train station. We had some day trips planned so it was perfect we were able to get off the train and drop our luggage off. The staff was very helpful and let usdrop the bags off early. My room was updated clean and modern. I did not have an outlet in the bathroom so it was a bit of a challenge to blow dry and flat iron my hair :-) also a bit tricky the blinds Have a power switch but you can't see what they are doing from where the switch is located. We figured it out though. Very good value and walking distance to lots of shops. Only major drawback was the noise! Even with Windows closed there was a lot of screaming yelling and dogs barking. Probably bars around? Not sure but we were so tired we still fell asleep"

"We had a beautiful room on 12th floor with fantastic view of the rolling hills. The breakfast room had free coffee, hot water and some breakfast. "

"Excellent but bathroom floor extremely slippy "

"Good"

"The room itself was fine. But just a few hours before arrival (and after the free cancellation window) the hotel emailed us to say they were overbooked and they had rebooked us into another hotel. Free parking was just for 4 hours (not overnight). On arrival we couldn't work the touch screen and get our automated key so had to stand outside in the freezing cold for 10 minutes while phoning for help. After leaving we got an email from the original hotel saying that we were a "no show" and would be charged for that hotel too …"