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"I loved its location and proximity to downtown activities and roadways. The facility is clean and well maintained. "

"The best!"

"Overall just blah, staff seemed not to know how to use the computer systems. I never seen or experienced so many off brand products being used. From the type of food packaging at the breakfast area to the products in the rooms. My best advice is if you're a coffee drinker, go to the gas station in the parking lot (yes, the hotel shares a lot with a gas station). There is a Dunkin Donuts inside. Go there, the hotel coffee is straight from the show 'Fear Factor '"

"Absolutely phenomenal "

"Easy check in"

"We were there because it is right next to Albany Medical Center. They were extremely helpful. It was restful and provides a bit of sanity when you need it due to a family member that is going to the hospital for surgery. This is where you want to be."

"Clean room staff it's respectful and easy going "

"N"

"This “hotel” had so much potential, which honestly made the experience more disappointing. It’s described as a boutique hotel, but in reality it’s more of a refurbished motel with a separate building for the restaurant, lounge, and “front desk.” While the photos make it look charming and thoughtfully designed, in person it felt worn and had an overpowering scent that seemed intentionally pumped into the space. Check-in and check-out were also odd—I only saw someone once, and no one was around when I left. But the biggest issue was the cleanliness. The common areas were noticeably dirty, with unvacuumed rugs, rock salt scattered around, and a general buildup of debris. The back hallway leading to the rooms was even worse—you could feel grit under your feet, and there was potting soil spilled from a plant that clearly hadn’t been cleaned up. The room itself was cuter and somewhat cleaner, though very dark (which made me wonder if that was intentional). The decor had a fun Moroccan-meets-Cuban vibe, which I appreciated. Still, small details—like watered-down hand soap—added to the overall sense of neglect. Overall, I was really bummed. This was meant to be a special anniversary getaway, and while it wasn’t the worst place I’ve stayed, the website feels misleading and the lack of cleanliness overshadowed everything else. It also made me worry that there were other unhygenic things underfoot that just weren't visible."