2/10 Terrible
Nigel
21 May, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the entrance to reception was littered with tool boxes and work related items i walk on crutches and they could clearly see it but no offer of help was made to get our things to our room 1 and half staircases to get to our , the room was small the bed was a cheap metal framed bed , the bathroom was extremely small everything looked like it needed cleaning the toilet was jammed into a spot between the bath and the parting wall i could not sit on the toilet as there was insufficient room , my partner who is only 5ft 4 and size 10 had just enough room to use the toilet there was no plug for the bath and the over head shower was controlled by a bath/shower mixer but the lever to switch between bath and shower was missing i had to hold the bit of wire that was poking up so my partner could shower , unfortunately all she managed to do was wash her hair because the water was hot enough to make tea and coffee but the heat control didn't change the water temperature we tried it on 0 degrees and it was still scolding hot i couldn't shower everything in the room was outdated and in need of replacement the tv in the room was about the size of a ipad that only had 4 channels to watch one started at 7pm 2nd at 9pm , the laminate flooring was peeling up the window was near impossible to close properly, the was constant banging and drilling until 9pm. The hotel needs shutting and completely renovating, the stair carpets looked like they was 30 -40 years old .
Nigel
Stayed 1 night in May 2024