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"Absolutely OUTSTANDING, for several reasons: the cleanest rooms, with the most comfortable beds and pillows & linens I have ever experienced in a hotel. Everything in the room felt clean, healthy, inviting and calming / soothing. The colours & designs, as well as the products, were a delight. Secondly, the hotel staff were beyond exceptional. Tyler, at the front desk, created quite possibly the best check-in experience I’ve ever had. I don’t think I even knew this was a significant component of a hotel stay until my interaction with him. He was kind, helpful, warm & friendly yet utterly professional and efficient but not rushed, and ultimately made us feel like there was no one else in the universe in that moment (and at every interaction after that). Absolutely brilliant. The perfect person for the job. Every single team member we interacted with, from the desk, to the bar staff, to the wait staff in the restaurant, to the pool & gym team members AND all the wonderful ancillary staff… everyone was absolutely fabulous. The hotel itself was like a fresh and calm oasis, and all the people who work there made it just… perfect. Thank you so much. We will be back. "

"Attentive service, wonderful aesthetic, and excellent location. Couldn’t have asked for a better stay. "

"Location & modern "

"The rooftop bar was awesome. Staff were great. I wish i had been able to stay longer."

"One night stay. Flight was cancelled. Novotel allowed us a late check out at no charge. Great bed - pillows need an upgrade though they were just okay. Good spacious room "

"Room clean etc."

"nice room, good view, friendly staff"

"Cleanses, and staff "

"“All good in the hood” great check in at desk, early check in was nice too as we were going to a show, great room, great bed, great restaurants and bars close by. Highly recommended "