Aparthotel

The Sebel Quay West Brisbane

Property class: 5 and above

Choose dates to view prices

Close to Brisbane City Botanic Gardens and Queen Street Mall, The Sebel Quay West Brisbane provides dry cleaning/laundry services, car rentals on site, and a sauna. WiFi in public areas (surcharge) and a restaurant are available to all guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Parking available
  • Business services
  • Laundry

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About the neighborhood

Brisbane Central Business District, a neighborhood in Brisbane, is home to The Sebel Quay West Brisbane. Queen Street Mall and Howard Smith Wharves are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Brisbane City Botanic Gardens and Roma Street Parkland. Queensland Performing Arts Centre and Brisbane Showgrounds are not to be missed. Take an opportunity to explore the area for outdoor excitement like rock climbing and other activities like Segway tours. Visit our Brisbane travel guide
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Map
132 Alice Street, Brisbane, QLD, 4000

What's nearby

  • A serene garden with a pond, lush greenery, and a pink flowering tree.
    Brisbane City Botanic Gardens
    2 min walk - 0.2 km
  • A city skyline with modern skyscrapers, a river, and a bridge.
    Riverstage
    5 min walk - 0.5 km
  • A large, ornate building with multiple arches and columns, surrounded by a busy street with pedestrians.
    Treasury Building
    7 min walk - 0.6 km
  • A cityscape at dusk with a lit bridge and skyscrapers.
    Waterfront Brisbane
    7 min walk - 0.6 km
  • A sign for Queen Street Mall with a modern architectural structure in the background.
    Queen Street Mall
    9 min walk - 0.8 km

Getting around

  • Brisbane Central Station
    14 min walk
  • Brisbane Airport (BNE)
    25 min drive

Restaurants

  • Westin Executive Lounge
    5 min walk
  • Kadoya Japanese Restaurant
    5 min walk
  • Mr Edward's Alehouse
    5 min walk
  • Journey Espresso
    4 min walk
  • Walter's Steakhouse and Wine Bar
    4 min walk

About this property

The Sebel Quay West Brisbane

  • Luxury aparthotel near Brisbane City Botanic Gardens
  • Near Queen Street Mall and South Bank Parklands, The Sebel Quay West Brisbane provides dry cleaning/laundry services, car rentals on site, and a sauna. Stay connected with WiFi in public areas (surcharge), and guests can find other amenities such as a restaurant.
  • You'll also find perks like:
    • An outdoor pool
    • Self parking (surcharge), babysitting (surcharge), and meeting rooms
    • An elevator, a banquet hall, and concierge services
    • A front-desk safe
  • Extra conveniences in all rooms include:
  • TVs with cable channels

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Frequently asked questions

Does The Sebel Quay West Brisbane have a pool?

Yes, this property has an outdoor pool.

How much is parking?

Self parking is available for a fee.

Where is The Sebel Quay West Brisbane located?

Located in Brisbane Central Business District, this luxury aparthotel is steps from Brisbane Parliament House and Brisbane City Botanic Gardens. Queen Street Mall and Brisbane City Hall are also within 15 minutes. Brisbane Central Station is 14 minutes by foot and South Brisbane Station is 15 minutes.

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Reviews

The Sebel Quay West Brisbane Reviews

9.2

Wonderful

8.8

Cleanliness

9.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 746 out of 1104 reviews
Rating 8 - Good. 278 out of 1104 reviews
Rating 6 - Okay. 67 out of 1104 reviews
Rating 4 - Poor. 8 out of 1104 reviews
Rating 2 - Terrible. 5 out of 1104 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely views of the Botanic Garden and beyond Pity there was no restaurant
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Room was amazing, great view, spacious and clean. No bar facilities as they are updating.
Stayed 3 nights in Nov 2018
Verified review

4/10 Poor

The breakfast menu in the room was different to the one being served. Couldn’t eat anything on the new menu due to allergies to berries and sourdough bread.
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Outdated and hair in my shower

Outdated hotel with hair in my shower. The cleaning of the room daily only consisted of restocking my soap, no bed making or anything (or cleaning of someone else’s hair in my drain).
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Nice for short term stay

Stayed here for 5 nights! Room was clean and spacious, and what I really liked was being so central too the CBD and botanical gardens right outside.
Stayed 5 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEAUTIFUL VIEWS AND CLEAN ROOMS

We have a very pleasant stay over the weekend. It is across the road from the beautiful City Botanic Gardens, near Queen Street Mall, friendly staff, clean rooms. That is everything you need for a holiday!
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy

Very spacious apartment and very comfortable. We loved the location opposite the Botanical Gardens and short walk to all facilities
Stayed 4 nights in Jul 2018
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Big apartments, well located, poor service

Good sized apartments in a good location near the Botanic Gardens. Apartments are a little dated,and the one i stayed in could have had some more kitchen utensils eg a frypan and some tongs.. basic items I would have thought. However the biggest disappointment was the lack of service. i arrived at 8.30 pm and couldn't get into the building, had to knock on the door of the staff members who walked passed me twice before paying any attention and letting me in. The person who checked me in treated me as if i was disrupting his evening, although he was quite efficient. The following night I had to go in search of someone to serve me a drink at the bar at 5.30pm in the evening.. other guest told me the staff member was setting up a function,so i headed to reception to get some service... slow wait once again. Whilst I acknowledge its an apartment hotel, the level of service for the price being charged and an apparent 4 star rating was very disappointing.
Stayed 2 nights in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in the center of the city. huge room

nice place, great value and perfect location
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, high end, clean rooms, top notch!

Great location right across from the river, park, wheel of Brisbane, shops, restaurants and bars, tons of them. Our room was huge, we had a washer and dryer, gigantic balcony, kitchen, living room, great place. The lobby is first class with a nice restaurant. We both loved our breakfast dishes.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location with great views

This is a very good hotel with good amenities including a kitchen. The location is great being adjacent to the botanical gardens, in one of the quieter locations in the city. My only issue is paying $4.50 for a bucket of ice to be sent up by room service!
Stayed 4 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Close to restaurants & cbd

Air conditioner in bedroom was a little weak & did not cool the room efficiently.
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Room was expected to be a non smoking room, this was obviously not the case. It reeked if smoke.
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet & comfortable

Husband and I stayed here in a garden-view room for one night to get away from our noisy neighbours and to celebrate our wedding anniversary. Was pleasantly surprised at the size and condition of the room. Had everything you needed and was very comfortable and quiet. It's also very convenient to the Brisbane CBD, without the noise of the major streets. The only negative was the cost of the parking, especially when there aren't a lot of alternatives. It just feels wrong to charge that much for people who don't have a lot of choice. That aside, we would definitely stay here again.
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for a special stay

My husband and I stayed for one night and loved the apartment, location and great view. The room was on the 18th floor and had great views from Southbank to Kangaroo Point. We chose Quay West as it had a balcony which was incredible to sit and have a drink while watching the sun go down. Much better than being stuck inside looking out a window. It was also lovely overlooking Botanical Gardens and seeing trees rather than cement. The apartment was well appointed and had fully equipped kitchen which was a nice surprise in a city motel.
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice position, staff were exceptionally friendly and room was immaculate.
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Dated Hotel and the house bar not open 4pm Friday.

5 Star Hotel ???? Very dated. Front line staff excellent but hotel bar closed!
Stayed 2 nights in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant last minute booking. Staff friendly and room service excellent.
Stayed 1 night in Oct 2017
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Good Hotel Fabulous park views

Lovely Hotel with Fabulous views of the park. Great having the City shuttle at our door. Staff were friendly and helpful. The apartment was spacious and comfortable. Bedroom was very comfortable. Kitchen didn't have enough utensils for cooking a meal, however we managed. Cleanliness was questionable for the Sebel, with hair still left in the bathroom sink and bins not cleaned after room was supposedly cleaned. A little disappointing for the Sebel.
Stayed 4 nights in Aug 2017
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

5star accommodation? I don't think so.

Bathroom/kitchen dated. There's been no dustpan/brush provided and no toilet brush. When we asked for the third time housekeeping gave us a used toilet brush, s..t still hanging on it. My wife returned this to reception, where she was given a laugh when handing the brush back, no apologies offered (or a new brush). You would think this would be a bare minimum (toilet brush) in an accommodation at this rate. So my wife went and bought a toilet brush for AUD 2,- and I bought a dust pan/brush for another AUD 2,-. Our room was on the 5th floor near the elevator, therefore the noise from the elevator was very disturbing (we've two small children) and though we've been offered a room a bit further away from the elevators, it was on the 2nd floor and the street noise (Alice st) was also very disturbing. In the end we didn't take it as we didn't know whether it'd be worse to be on the 2nd. The only plus side is the closeness to the botanical garden. Only if you don't mind the noise from the street (really very loud). Would we stay here again? NO.
Stayed 12 nights in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Enjoyed my stay and all the staff that I interacted with were very helpful.
Stayed 1 night in Jul 2017
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

This is not a 5 star hotel (3 or 4 star)

This hotel is actually not bad, but it's a dis-service to them to rank them as a 5 star - because people who booked thinking they will get a 5 star will only be disappointed. Carpets and paint in rooms dated, lobby not exception. All facilities in room good - laundry, kitchen, etc. Gym and swimming pool good - but again, all equipment in the gym is well past use by date. Note that the concierge is not 24 hours, key card entry after hours.
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great location, great views, very comfy.

Excellent hotel with good service from most of the staff. Decor is a bit daggy/dated for the price but adequate. Bed was one of the most comfortable I've every slept on! Anywhere! Ever! Shower facilities were below standard with VERY noisy plumbing. Excellent kitchen facilities if you plan to cook.
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

We enjoyed our stay, the room was spacious and clean. The bed was super comfortable and the hotel is in a great location.
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Good but not great.

Hotel Just needs a little face lift.