"Hotel is very good, but, and a big but it does not cater for or accept children as part of its overall plan. Children's menus are very limited and you get the feeling they just don't want them in the establishment.
The hotel also lacks a spa for any treatments for partners which is surprising.
Room service is very poor and there is no buffet breakfast that children can be accepted in but there are plenty out side of the hotel on Southbank.
That said location is excellent which is why we picked this hotel and price is acceptable as is the many adult restraunts in the complex.
So overall a good hotel but do not go with children, they just aren't welcome here."