"We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

"Got there with 3 hot and tired children (long car journey) and my 70 year old mum only to find theyd cancelled our booking. I received no communication of this. My booking and payment had been confirmed. I even received an email the next morning to see how our stay was going and another asking us to rate our stay. We booked through hotels.com and still trying to get to the bottom of what happened. We ended up in a quadruple room in the Travel lodge (at our own expense) this was not the family...

"We had a fantastic stay! The apartment was spacious, spotlessly clean, and in an excellent location. The kitchen and living area were both well-equipped and comfortable, making it a great place to relax. I would definitely recommend it to anyone visiting the area. One small suggestion for improvement: the laundry took quite a while to complete a cycle, so providing a few additional instructions for using the washer and dryer would be helpful for future guests."

"Pleasant stay, good sized rooms. Perfect location as in easy walk to town and river. Overlooking abbey. A little noisy if sleeping in front bedrooms"

"Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!"

"A great quite deceivingly large property with some great old features. The standard of the fixtures and fittings are very high and the brownies on arrival were amazing. Much Wenlock is a li ely setting with pmenty of shops, cafe's and pubs."

"We had a great stay. Everything was perfect and comfortable. The owner was very helpful and communicative before we came up. We will definitely use again, next time we come up and stay!"