"reception so bad, asked the others jumped the queue, even I and another couple kept waiting for someone from reception show up. so bad, asa the reception Lady showed up she asked the ones arrived after us to jump the queue. such a bad experience!"
"reception so bad, asked the others jumped the queue, even I and another couple kept waiting for someone from reception show up. so bad, asa the reception Lady showed up she asked the ones arrived after us to jump the queue. such a bad experience!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We stayed here for a ski vacation. In addition to the convenience and comfort, the hotel has beautiful interior design and many artistic elements. The food and cocktails were delicious. Highly recommended!!
We stayed here for a ski vacation. In addition to the convenience and comfort, the hotel has beautiful interior design and many artistic elements. The food and cocktails were delicious. Highly recommended!!
Brendan
Reviewed February 16, 2025Reviewed February 16, 2025
The food was great!!!! The people who worked there were the best!!!!!! I loved the area!!!!It could not have been better. I would recommend this place to everyone.
The food was great!!!! The people who worked there were the best!!!!!! I loved the area!!!!It could not have been better. I would recommend this place to everyone.
We arrived in Zermatt by train, and the hotel provided free transportation from the train station. From the moment we arrived, we felt at home. The hotel's 'lobby' is more like a living room, complete with comfortable chairs, fresh flowers and a fireplace. The staff was friendly and very helpful. Our room was spacious and had breathtaking views of the mountainside, as well as a personal note from the innkeeper and fresh apples upon our arrival. We had turndown service each evening with...
We arrived in Zermatt by train, and the hotel provided free transportation from the train station. From the moment we arrived, we felt at home. The hotel's 'lobby' is more like a living room, complete with comfortable chairs, fresh flowers and a fireplace. The staff was friendly and very helpful. Our room was spacious and had breathtaking views of the mountainside, as well as a personal note from the innkeeper and fresh apples upon our arrival. We had turndown service each evening with...
Very nice hotel, close by the train shuttle station. Has two elevators, a beautiful lobby and excellent dining area. Breakfast was very good; All the 'hotels.com' hotels we have stayed in have provided a good buffet breakfast, clean rooms and good beds. The bed in the Butterfly was softer and more comfortable than all the rest. We would stay here in the future.
Very nice hotel, close by the train shuttle station. Has two elevators, a beautiful lobby and excellent dining area. Breakfast was very good; All the 'hotels.com' hotels we have stayed in have provided a good buffet breakfast, clean rooms and good beds. The bed in the Butterfly was softer and more comfortable than all the rest. We would stay here in the future.
Anonymous traveler
Reviewed October 14, 2015Reviewed October 14, 2015