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"This hotel is wonderful with beautiful views from the terrace! The only complaint is the number of stairs you have to take if staying on upper floors (no elevator) - my husband has a bad back so that’s a consideration. Also, wish they would accommodate all the guests in the gourmet restaurant as we couldn’t get a reservation during our 2-day stay! Book ahead of time!"

"Very small room compared with our last visit, but comfortable foe one night stay."

"Front desk staff were professional, kind and multilingual. Very helpful with storing luggage after checkout and help with printing museum tickets. Valet parking is easier than parking yourself at this location. Cost was €35."

"Upscale service staff"

"Lovely staff. Misleading advertisement regarding queen bed and single bed in the apartment. There are 2 single beds and a pull out couch."

"If you pay attention to the hotel’s driving instructions, everything else will be 5 star. All of the staff is very accommodating to your every need. The rooms are European elegance with totally updated amenities. Breakfast buffet is fresh and hot with ample selections. Location is in the heart of beautiful Siena. "

"Lovely place and very helpful and friendly staff, especially at the bar/lunch area. The check-in process was flawless and very detailed, the grounds are stunning and the rooms are traditional yet it feels modern. Everything was clean and well kept. Opportunity to improve on reception’s English and not profiting from guests on Taxis rip off, if booking from the hotel. "

"This hotel is absolutely gorgeous. The staff, food and grounds are fantastic. Can’t recommend more! Big thanks to Luka and Giuseppe for making our stay so special. Great wine tasting and delicious wine recommendations. Won’t disappoint "

"The staff at hotel Minerva were friendly and accommodating. For example, we had a bottle of wine that needed a corkscrew, and they provided not only a corkscrew, but a bucket full of ice. The view from the balcony overlooking Siena really gorgeous. And the location being right beside the city old mediaeval Fortress wall was quite cool to be able to walk around and see the sites. Also, just a 10 minute walk into the city Square. "