Search Apartments in Bukit Mertajam

"Staff weren’t eager to help Pool QR codes didn’t work No one ever attending the pool bar Food so expensive Tv didn’t work in the room"

"What a fabulous hotel, staff are amazing. It was my birthday during my stay and I had cake and a fruit platter arrive at our room. We upgraded to an executive room, which also gave us access to the lounge. Breakfast was brilliant, the first place that the food was actually hot. "

"Great hotel. Attentive staff. Brilliant. "

"Great hotel"

"Large rooms excellent staff good AC poor fridge"

"There are two wings that are separate hotels with the same name . You may want to choose the old one. No changing room in the other one. However nice swimming pool and restaurant on the 6th floor and professional staff "

"Breakfast was very busy, floor Staff a bit chaotic and the place was dirty. The young staff at Sigi’s were just wonderful, friendly, so pleasant and accomodating but the older staff a bit rude-disappointing to see. Security on grounds were lovely as were the guys in Lobby."

"The properly is old and carpet, towels needs to be replaced. WiFi connections below at par and constantly dropped off"

"Very comfortable room. Staff were helpful. We would have liked more help from the restaurant when it came to my wife's need for gluten free food. We tried to have dinner there one night and were offered only one choice which would have been a very basic meal. For breakfast my wife was informed by the staff that "all bread is gluten free", it's not! I would have thought that being part of the Shangri-La group, your staff and kitchen could do better here. Otherwise we had a good stay"