Located in Bukit Mertajam, Citadines Prai Penang is in the city center. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Queensbay Mall and Gurney Drive. Penang Bird Park and Kidland Penang are also worth visiting. Visit our Bukit Mertajam travel guide
G 01 MENARA SENTRAL, JALAN JURU SENTRAL, Bukit Mertajam, 14000
What's nearby
KOMTAR
25 min drive - 25.9 km
Gurney Drive
27 min drive - 27.4 km
Penang Hill
38 min drive - 28.5 km
Juru Auto City
7 min walk - 0.6 km
Drift Kart
14 min walk - 1.2 km
Getting around
Penang Sentral
16 min drive
Penang Intl. Airport (PEN)
37 min drive
Restaurants
Rutin
6 min walk
Heng Ong Huat Food Court
4 min walk
Empat Sekawan (Sentral Jaya)
8 min walk
噢噢白咖啡 O O White Coffee
7 min walk
Mea1一顿
1 min walk
About this property
Citadines Prai Penang
Upscale aparthotel in the city center
A garden, laundry facilities, and a gym are just a few of the amenities provided at Citadines Prai Penang. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool
Free self parking
Continental breakfast (surcharge), an electric car charging station, and an elevator
A 24-hour front desk, a water dispenser, and a front-desk safe
Room features
All 168 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and desk chairs.
More conveniences in all rooms include:
Bidets, free toiletries, and hair dryers
32-inch LCD TVs with satellite channels
Wardrobes/closets, limited housekeeping, and desks
Awards and affiliations
Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.
How much does it cost to stay at Citadines Prai Penang?
As of 23 October 2026, prices found for a 1-night stay for 2 adults at Citadines Prai Penang on 25 October 2026 start from AED 266, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Citadines Prai Penang pet-friendly?
Yes, this property allows pets (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MYR 500 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at Citadines Prai Penang?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Citadines Prai Penang?
Check-out is at noon.
Where is Citadines Prai Penang located?
Located in the heart of Bukit Mertajam, this aparthotel is 3 mi (4.9 km) from KPJ Penang Specialist Hospital and within 6 mi (10 km) of St. Anne's Church and Bukit Mertajam Hospital. Megamall Pinang and AEON Mall Bukit Mertajam are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Citadines Prai Penang Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.4
Amenities
8.8
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 65 out of 106 reviews
10 - Excellent
65
Rating 8 - Good. 29 out of 106 reviews
8 - Good
29
Rating 6 - Okay. 8 out of 106 reviews
6 - Okay
8
Rating 4 - Poor. 3 out of 106 reviews
4 - Poor
3
Rating 2 - Terrible. 1 out of 106 reviews
2 - Terrible
1
Reviews
Verified review
10/10 Excellent
Amardeep
7 April 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Pros: Fairly clean. Daily room service. Excellent staff. Spacious parking space.
Cons: breakfast items not worth it. Can hear the nightclub sound from 12th floor.
Stayed 3 nights in Feb 2024
Verified review
8/10 Good
KOK SHEN
19 September 2024
Liked: Staff & service
Swimming pool condition need better maintain, wiring of inner pool light loosen, pool cleanliness, walk ways to the room full of spider webs.