Metropolitan Hotel Sofia, a member of Radisson Individuals
8/10 Good
"I have to say this was a too fancy business-type hotel for us, I didn't expect this and I rarely give such good reviews for hotels. Honestly I don't really care about how fancy it is, but it was well maintained and the rooms were comfortable and cleaned very well. The bathroom was nice and also cleaned very well. You can't use the elevator without the key for your room and that was tricky, and also scary for me, because it was one of those elevators where you can see the outside and it was too much excitement for this old lady 😆. They offer breakfast which seems a bit pricey for me and we decided to try somewhere else. There was a gas station really close by with baked goods and we went there. But I am definitely keeping this hotel in the books for the future, and maybe next time will try the breakfast."
"Disappointed with club lounge when we we unable to get a further drink 20 mins before end time and told bar was busy. However on check out this was acknowledged and we were made an offer of transfer to airport but as pre- booked one, we asked for a complimentary drink which was provided.
Otherwise a great hotel, staff, breakfast and comfortable room. Had trestment at spa which was lovely.
Walking to centre easy and things to see around the hotel"
"This was a very nice hotel in a great location. I would have given this stay a better rating except for one thing. As an English guest , who always selects breakfast as the in house option, I was extremely disappointed to find that at breakfast the hot drink option was predominantly coffee ( which I don’t drink), fruit juice/ water and herbal style teas ( same in hotel room) but no English breakfast or Indian style teas. I wasn’t the only English guest who commented on this. Please get some English style tea:)"
"It was excellent until after I checked out and had to wait a couple hours until my taxi arrived to go to my next destination. The doorman who handled luggage was rude and had me sit in a “different” reception room which was extremely awkward and uncomfortable"
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