"Since we have checked in, I have gotten 3 charges! Fees they don't tell you when you check in. I have been charged even after check out and no one is responding."

"Everything was great! My favorite Hilton property in Chicago"

"Great"

"A beautiful hotel — tried but true. Centrally located on Lake Michigan. Choose a higher floor for amazing views."

"Staff at check in was not pleasant nor helpful. The staff the following morning was excellent. We were charged differently than the Expedia check out stated."

"next time in Chi - I will book this hotel"

"Great staff!! Thank you to Lawana and Chashona for being so friendly!"