"Rooms are old and bathrooms are tiny and not well maintained "

"Everything was great"

"I purchased a Lake View Room, when I arrived they said my room was not available yet and moved me to another room. I could see the lake only if I stood behind the T.V. All three windows had no view at all. When I brought it up to staff they said that the room qualified as a Lake View and would not reimburse me or move me to another room. I told them at most this room should be a partial lake view and they wouldn’t listen. It’s a money grab, be careful with this one. Soda and water bottles in the...

"The fridge didn’t work and I was placed near the elevator so could not sleep all night, either night. Brought it to the staff’s attention and was told “sorry we are almost sold out” I’m paying just as much as the next guest, to be hit with such a stupid response. If I was interested in the occupancy of the hotel I would ask for a job in their front office. What I cared about was sleeping. To be told “we are almost sold out” is ridiculous when I’m telling you I couldn’t sleep the night prior. No...

"No but thats ok. This is a fabulous hotel"

"Great location and property. Near some great breakfast places and Metra stop."

"위치가 시내관광에 아주 좋았어요"

"Rooms are nice but a little dated. However, the AC was very cold, the room was very roomy and the bed was very comfortable. For the cost, it far exceeded expectations."