"Great location, welcoming friendly staff. No complaints "

"Beautiful, big, modern room looking out over the river. Very quiet and convenient. The bath was big enough i could lay down all the way, I am 5'8". We were misinformed regarding the breakfast, if you want it a 12£ book the night before, or you're stuck paying 17£. I spoke with manager about it, she was very nice and understanding but did not reimburse us the 10£, which i found a bit cheeky. If we were back home in Montreal, they would of reimbursed us! Customer service is quite different in...

"Good location for SECC & transport links. Nice foyer, room could've done with some TLC but comfy bed & ok shower. Staff friendly & helpful & reasonably priced. Would stay again!"

"It was a truly visit we were a bit overcome with the heat due to the Extra warm temperatures but the offer of a fan helped. Thanks to all the staff"

"Great place"

"Fantastic hospitality from all areas of the hotel. Rooms spotless. Good restaurant with professional staff. Spa spotless and sauna and steam room nice and toasty."

"Excellent staff and good"

"Was ok, was really noisy with poeple fighting in drinking outside,loud music heard until 1am"