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The Westin Josun Busan

5.0 star property
Stylish beach retreat with indoor pool

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Photo gallery for The Westin Josun Busan

Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Executive Park Suite, Club lounge access, 1 Bedroom Suite, 1 King, Partial sea view, Candner room | Premium bedding, down comforters, pillowtop beds, minibar
Pub, ocean views, open daily
Executive Grand, Club lounge access, Junior Suite, 1 King, Haeundae Beach view | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Room service
The current price is AED 552
AED 668 total
includes taxes & fees
18 Jun - 19 Jun

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Suite

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Down duvet
  • Park view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Beach View

Deluxe Room, 1 King Bed, Beach View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Beach View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillowtop bed
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 3 Twin Beds, Beach View

Deluxe Room, 3 Twin Beds, Beach View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 3 Twin Beds, Beach View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillowtop bed
  • Beach view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Grand, Club lounge access, Junior Suite, 1 King, Haeundae Beach view

Executive Grand, Club lounge access, Junior Suite, 1 King, Haeundae Beach view | Premium bedding, down comforters, pillowtop beds, minibar

Executive Grand, Club lounge access, Junior Suite, 1 King, Haeundae Beach view

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

View from room

Deluxe Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillowtop bed
  • 29 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Superior Family Twin, 1 Queen or 1 Twin, No view, Low floor

Superior Family Twin, 1 Queen or 1 Twin, No view, Low floor | Premium bedding, down comforters, pillowtop beds, minibar

Superior Family Twin, 1 Queen or 1 Twin, No view, Low floor

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillowtop bed
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Park View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillowtop bed
  • 29 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillowtop bed
  • 29 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Park King, Club lounge access, 1 King, Dongbaek Park view

Premium bedding, down comforters, pillowtop beds, minibar

Executive Park King, Club lounge access, 1 King, Dongbaek Park view

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Park Twin, Club lounge access, 2 Twin, Dongbaek Park view

Executive Park Twin, Club lounge access, 2 Twin, Dongbaek Park view | Premium bedding, down comforters, pillowtop beds, minibar

Executive Park Twin, Club lounge access, 2 Twin, Dongbaek Park view

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Park Family, Club lounge access, 1 Queen and 1 Twin, Dongbaek Park view

Premium bedding, down comforters, pillowtop beds, minibar

Executive Park Family, Club lounge access, 1 Queen and 1 Twin, Dongbaek Park view

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 29 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Beach View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking, Beach View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillowtop bed
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Beach/ocean view

Deluxe Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillowtop bed
  • 30 sq m
  • Beach view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Park View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillowtop bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillowtop bed
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 59 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Park Suite, Club lounge access, 1 Bedroom Suite, 1 King, Partial sea view, Candner room

Executive Park Suite, Club lounge access, 1 Bedroom Suite, 1 King, Partial sea view, Candner room | Premium bedding, down comforters, pillowtop beds, minibar

Executive Park Suite, Club lounge access, 1 Bedroom Suite, 1 King, Partial sea view, Candner room

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 59 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Map
67 DongBaek-Ro, Haeundae-Gu, Busan, Busan, 48100

What's nearby

  • The Bay 101 - 1 min walk - 0.2 km
  • Haeundae Beach - 3 min walk - 0.3 km
  • Paradise Casino - 16 min walk - 1.4 km
  • Shinsegae Centum City - 3 min drive - 3.0 km
  • Gwangalli Beach - 4 min drive - 3.4 km

Getting around

  • Busan Jaesong Station - 6 min drive
  • Dongbaeg Station - 11 min walk
  • Gimhae Airport (PUS) - 49 min drive

Restaurants

  • ‪오킴스 - ‬2 min walk
  • ‪대도식당 - ‬3 min walk
  • ‪FINGERS & CHAT - ‬3 min walk
  • ‪Starbucks Reserve - ‬5 min walk
  • ‪Snoopy Place - ‬3 min walk

About this property

The Westin Josun Busan

Luxury hotel near Haeundae Beach
Located close to Paradise Casino, The Westin Josun Busan provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Free in-room WiFi is available to all guests, along with a bar and a health club.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool, with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • ATM/banking services, concierge services, and a porter/bellhop
  • An elevator, a banquet hall, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 290 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and deep soaking tubs
  • Refrigerators, free infant beds, and free tea bags/instant coffee

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Couples treatment rooms, sauna, hot springs

Paradise Hotel Busan

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 1,438 reviews
The price is AED 641
AED 776 total
includes taxes & fees
30 Jun - 1 Jul
Paradise Hotel Busan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (KRW 30,000 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 58,000 for adults and KRW 33,000 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Camellia
  • Josun Deli
  • O'kim's
  • Panorama Lounge
  • Sheobul

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The fitness club, swimming pool, and sauna are closed on the second Tuesday of each month.
Guests booked in an Executive room type receive breakfast in the club lounge. An additional fee is charged per person for breakfast in the restaurant.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 84700.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 58000 for adults and KRW 33000 for children
  • Valet parking fee: KRW 30000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KRW 84700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Busan Westin
Busan Westin Chosun
Chosun Busan
Chosun Westin
Chosun Westin Busan
Westin Busan
Westin Chosun
Westin Chosun Busan
The Westin Chosun Busan Hotel Busan
Westin Chosun Hotel Busan
Westin Chosun Busan Hotel
Westin Chosun Hotel
The Westin Chosun Busan
The Westin Josun Busan Hotel
The Westin Josun Busan Busan
The Westin Josun Busan Hotel Busan

Frequently asked questions

Does The Westin Josun Busan have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is The Westin Josun Busan pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Westin Josun Busan?

Valet parking is available for KRW 30000 per day.

What time is check-in at The Westin Josun Busan?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Westin Josun Busan?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Westin Josun Busan located?

Located in Haeundae, this luxury hotel is within a 5-minute walk of Dongbaekseom Park and Haeundae Beach. Gwangalli Beach and Shinsegae Centum City are also within 3 mi (5 km). Dongbaeg Station is 11 minutes by foot and Haeundae Station is 14 minutes.

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The Westin Josun Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1002 reviews
Rating 8 - Good. 213 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHAO CHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view nice staff very Good location
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect beach location, great views
Stayed 1 night in May 2025

10/10 Excellent

Harmeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Hyunjun

Liked: Cleanliness, amenities, property conditions & facilities
Basic services were so good.
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, quiet, and convenient location.
Stayed 1 night in Feb 2025

10/10 Excellent

Kostiantyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast
Stayed 5 nights in Oct 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2025

10/10 Excellent

Koji

Liked: Cleanliness, staff & service, property conditions & facilities
10th holiday visit to Busan and stay at Westin with my wife. Executive floor lounge service breakfast and evenings good. Complimentary use of hot spring and saunas on basement very relaxing for strart and finish of the day.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!! Heaundae beach is incredibly beautiful from the ocean view room.
Stayed 1 night in Oct 2024

10/10 Excellent

DONGHYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good~

The best location in Haundae!
Stayed 1 night in Jan 2025

10/10 Excellent

Myung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access the beach.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the friendly staff to a very clean, kept hotel, we enjoyed our stay every day we were there. We visited South Korea for 11 days and this hotel by the beach is the one reason we will revisit
Stayed 2 nights in Sep 2024

10/10 Excellent

Dongsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice.

Clean, kind, good breakfast & safe. Want to stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Soondong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Want to back

Super beautiful hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a perfect hotel on Haeundae beach. Our room overlooked it and the view was spectacular. I would recommend the Westin Josun to anyone visiting Busan. The staff was always friendly, attentive and welcoming wherever we were in the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

kyung wook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Seungho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beach in front of the hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best view of Haeundae Beach. A step away from the beach.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and kind.
Stayed 2 nights in Oct 2024

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities
All very good
Stayed 4 nights in Aug 2024

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully beach front hotel , very walkable to the restaurants and lots of activities going on stage beach. We were there during the film festival and there were live concert at the beach. Also there are several small bands playing at the beach daily, the vibe was so lively . Room is clean, comfortable and we love the beach view from our room. There are restaurants and very nice bakery inside the hotel. The beach front bar has grand piano playing daily. Would try the buffet breakfast next time. We wouldn’t mind to stay longer. Can’t wait to come back.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The Hotell starts to become a litle tired and would need some renovation.
Stayed 4 nights in Oct 2024

2/10 Terrible

SEONGYEON

Liked: Cleanliness
Disliked: Staff & service, amenities
When I left the room, hotel employee enetered my room after 6pm even though it was not housekeeping time. Iwas so shocked becaused I've never experienced that kind of hotel. This hotel has problem on safety and privacy issuue. I don't recommend this hotel anymore. Hotel employees' mindset was really terrible.
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is located directly on Haeundae beach, there is a door on the lower level that is open from 0800-0200 which takes you to the beach which has lifeguards and is swimmable in season. Once checked in, if your entire trip is involving Haeundae Beach it is fully walkable from the hotel so no need to fuss about the bad Busan traffic or difficulty parking. The breakfast buffet was nice and the hotel gives a chart estimating the crowds during the meal which seemed accurate. The selections for breakfast included a wide variety of western and Korean foods all of which were pretty good. The facilities on premises were all very nice, modern, and clean. We used the pool, gym, and the buffet breakfast. The only negative I would give the property was parking, I only drove around the garage once and just decided to save time and utilize valet parking which was 30000 krw, worth the convenience. Overall looking forward to my next overnight trip to Busan and will stay here again.
Stayed 1 night in Aug 2024

2/10 Terrible

EUNSUK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unhelpful staff. Please fix this

The staff was very unhelpful, even when it came to simple tasks. The check in and concierge staff worked incompetently, using up much of the limited time we had in the city trying to help us book a ticket to the most well known tourist attraction- the beach train/capsule. They made many mistakes and although we spoke the same language, there was a lack of communication skills on Westin’s end and we are very disappointed. We have never experienced a staff so unprepared and unskilled than Westin Josun in Busan.
Stayed 2 nights in Jul 2024