Located near the beach, Crystal Garden Resort & Restaurant is in Cairns North neighborhood and is connected to a shopping center. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade and Palm Cove Beach. Looking to enjoy an event or a game while in town? See what's happening at Cazaly's Stadium or Barlow Park.
Consider a stay at Crystal Garden Resort & Restaurant and take advantage of a terrace, a garden, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Additional perks include:
An outdoor pool
Free self parking
An area shuttle, express check-out, and express check-in
Smoke-free premises, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Crystal Garden Resort & Restaurant offer comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
Heating and ceiling fans
Free tea bags/instant coffee and electric kettles
Bathrooms with showers and free toiletries
Porches or lanais, wardrobes/closets, and separate sitting areas
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Area shuttle (surcharge) up to 5 kilometers
Casino shuttle (surcharge)
Shopping center shuttle (surcharge)
Food and drink
1 restaurant
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Refrigerator
Soundproofed rooms
Guest services
Concierge services
Housekeeping (on request)
Laundry facilities
Luggage storage
Tour/ticket assistance
Outdoors
Garden
Terrace
Accessibility
This property does not have elevators
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Heating
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Free tea bags/instant coffee
Refrigerator
Outdoor space
Private porch
More
Access via exterior corridors
Desk
Iron/ironing board
Separate sitting area
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (10:00 AM - 4:00 PM) and Saturday - Sunday (10:00 AM - 2:00 PM)
Front desk staff will greet guests on arrival
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
A car is not required for transportation to and from this property
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Crystal Garden Resort Cairns North
Crystal Garden Resort
Crystal Garden Cairns North
Crystal & Restaurant Cairns
Crystal Garden Resort & Restaurant Hotel
Crystal Garden Resort & Restaurant Cairns North
Crystal Garden Resort & Restaurant Hotel Cairns North
Frequently asked questions
Does Crystal Garden Resort & Restaurant have a pool?
Yes, this property has an outdoor pool.
Is Crystal Garden Resort & Restaurant pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crystal Garden Resort & Restaurant?
Self parking is free at this property.
What time is check-in at Crystal Garden Resort & Restaurant?
Check-in start time: 2 PM; Check-in end time: anytime.
What time is check-out at Crystal Garden Resort & Restaurant?
Check-out is at 10 AM.
Where is Crystal Garden Resort & Restaurant located?
Located in Cairns North, this hotel is within 1 mi (2 km) of Cairns Esplanade Charles Street Parkland and Cairns Esplanade. Rondo Theatre and Cairns Base Hospital are also within 1 mi (2 km).
Crystal Garden Resort & Restaurant Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 37 out of 230 reviews" "
10 - Excellent
37
Rating 8 - Good. 92 out of 230 reviews" "
8 - Good
92
Rating 6 - Okay. 50 out of 230 reviews" "
6 - Okay
50
Rating 4 - Poor. 30 out of 230 reviews" "
4 - Poor
30
Rating 2 - Terrible. 21 out of 230 reviews" "
2 - Terrible
21
7.2/10
Cleanliness
7.8/10
Staff & service
6.4/10
Amenities
6.4/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
8/10 Good
onella, Cairns
8 Feb, 2024
Liked: Cleanliness, staff & service
Close walk to Esplanade and other convenient shops , bus stop also
Do not waist your time with this place.
We got there and there was no one at reception. We tried to call and call and waited and waited. In the end we just left
Then when we tried to get a refund they denied us a refund and told us they had camera footage of staff at the reception. The lie and lie. Worst costumes service ever.
Verified traveler
Stayed 1 night in Dec 2023
6/10 Okay
Peter
5 Nov, 2023
Peter
Stayed 1 night in Oct 2023
10/10 Excellent
Laura
Traveled with partner
29 Oct, 2023
Decent cheap accommodation- about a 15min walk to the Tanks at the botanical gardens in cairns
Laura
Stayed 1 night in Oct 2023
6/10 Okay
martin
Business traveler
24 Oct, 2023
Disliked: Cleanliness
Central enough and quiet
Not very clean. Pretty old and a bit run down
Easy late check in. Cold shower in the morning was a bit sad.
Jackson
Stayed 1 night in Oct 2023
6/10 Okay
John
2 Oct, 2023
Liked: Staff & service
Yes the hotel has been around for a while needs a good repaint to bring it up to scratch, floor tiles need to be looked at, time has taken its toll on white tiles. it doesn't need to be done straight away you can do a room at a time.
John
Stayed 2 nights in Sep 2023
6/10 Okay
Gillian
16 Sep, 2023
Liked: Cleanliness, staff & service
Convenience at a reasonable price.
It was only one night, and it was perfectly adequate. Beds on Castors on a tiled floor are very dangerous. They need rubber grips underneath. Somebody could have a nasty fall, very basic, but very comfortable. They reasonably priced.
Gillian
Stayed 1 night in Sep 2023
4/10 Poor
Ross
Traveled with partner
8 Sep, 2023
Disliked: Amenities
Room was very ordinary, checked in, took a look around and left. Old and shabby, nothing like the advertised photos.
Very, very disappointed.