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Crystalbrook Flynn

5.0 star property
Luxury Cairns hotel in Cairns Central Business District with a full-service spa

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Crystalbrook Flynn

Exterior
Wine bar, ocean views, open daily
View from room
Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
The price is AED 671
AED 738 total
includes taxes & fees
29 Sep - 30 Sep

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Sea King

Premium bedding, minibar, in-room safe, desk

Sea King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

Premium bedding, minibar, in-room safe, desk

Urban Master

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Urban

Premium bedding, minibar, in-room safe, desk

Family Urban

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
2 bathrooms
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Harbour King

Harbour King | Premium bedding, minibar, in-room safe, desk

Harbour King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, minibar, in-room safe, desk

Urban Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk

Sea Suite Two Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
2 bedrooms
  • 78 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Sea Suite One Bedroom

Premium bedding, minibar, in-room safe, desk

Sea Suite One Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite One Bedroom

Urban Suite One Bedroom | Premium bedding, minibar, in-room safe, desk

Urban Suite One Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

Premium bedding, minibar, in-room safe, desk

Urban Suite Two Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
2 bedrooms
  • 78 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

Premium bedding, minibar, in-room safe, desk

Urban King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail
Crystalbrook Bailey
Pool
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (566)
The price is AED 580
AED 638 total
includes taxes & fees
13 Oct - 14 Oct
Crystalbrook Bailey

About the neighborhood

Map
85 Esplanade, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 1 min walk
  • Cairns Night Markets - 4 min walk
  • Esplanade Lagoon - 4 min walk
  • Cairns Marlin Marina - 7 min walk
  • Cairns Central Shopping Centre - 13 min walk

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Flynn's Italian by Crystalbrook - ‬1 min walk
  • ‪Rattle N Hum - ‬1 min walk
  • ‪La Pizza Trattoria - ‬1 min walk
  • ‪Imm Thai Cafe - ‬4 min walk
  • ‪Crepe - ‬4 min walk

About this property

Crystalbrook Flynn

Luxury eco-certified hotel near Cairns Esplanade
Cairns Central Shopping Centre is located near Crystalbrook Flynn, which provides dry cleaning/laundry services, a bar, and a 24-hour gym. Treat yourself to a massage, a body wrap, or a facial at Eleme, the onsite spa. The on-site restaurant, Boadwalk Social, offers breakfast, brunch, lunch, dinner, and ocean views. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, a banquet hall, and secured bicycle storage
  • Luggage storage, concierge services, and a water dispenser
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 311 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Eco-friendly toiletries and hair dryers
  • Smart TVs with Netflix, streaming services, and digital channels
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: AUD 38 for adults and AUD 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Things to do

  • 24-hour fitness center
  • Bike parking
  • Bike storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Netflix
  • Smart TV
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Frequently asked questions

Does Crystalbrook Flynn have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crystalbrook Flynn?

As of 23 Sep, 2024, prices found for a 1-night stay for 2 adults at Crystalbrook Flynn on 29 Sep, 2024 start from $200.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystalbrook Flynn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystalbrook Flynn?

Self parking is available for AUD 15 per night. Limited spots are available.

What time is check-in at Crystalbrook Flynn?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Crystalbrook Flynn?

Check-out is at 11:00 AM.

Where is Crystalbrook Flynn located?

Located in Cairns Central Business District, this luxury hotel is steps from Michaelmas Cay and Cairns Esplanade. Cairns Night Markets and Esplanade Lagoon are just steps away. Cairns Station is 13 minutes by foot.

Crystalbrook Flynn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 447 out of 613 reviews" "
Rating 8 - Good. 115 out of 613 reviews" "
Rating 6 - Okay. 32 out of 613 reviews" "
Rating 4 - Poor. 10 out of 613 reviews" "
Rating 2 - Terrible. 9 out of 613 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Sep 2024

8/10 Good

Adriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, very central to Esplanade, Pier, public transport, shopping and any other amenities. I found room fitout quality very good and cleanliness fairly good too.. Only reason why I won't score as 'Excellent', I had a King Bed room and it wasn't a King Bed, it was two single bed mattresses put together.
Stayed 6 nights in Sep 2024

8/10 Good

Christine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Taryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, full service hotel. Good breakfast included. Pools are small, but beach towels are provided. Excellent location!
Stayed 4 nights in Sep 2024

6/10 Okay

Priyanka

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Got charged my bond twice and when asked the lady she didn’t even apologise for the mistake. Overall a good location and comfortable bed.
Stayed 3 nights in Sep 2024

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
The only downside was to carry suitcases up & down the front steps
Stayed 1 night in Sep 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean upmarket hotel. Good facilities great location. Staff excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location; while a lot of eating choices nearby, don’t be afraid to walk a bit farther for other great options. Diving and sailing tours are within 10 minute walk
Stayed 3 nights in Sep 2024

10/10 Excellent

Barbara

Stayed 8 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
The rooms were nice, stay in the Abott tower if you want it a bit quieter. The breakfast buffet was very expensive $38/pp we thought it was included in the price and were disappointed to realize that it wasn’t at check out. Be sure to confirm
Stayed 4 nights in Aug 2024

6/10 Okay

Sophie

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Raymond

Stayed 1 night in Aug 2024

8/10 Good

Karina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property but would not rate it as a 5 star hotel, defiantly a 4 star, service however was outstanding and the hotel went over and above for us with a problem we had.
Stayed 5 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location. The rooms are clean, the beds are very comfortable, and the staff is excellent. My only criticism is that they do not offer assistance with luggage, and there is no ramp—only stairs, which makes it challenging to carry heavy bags. Although they have an accessibility lift for wheelchairs that can be used for luggage, but I didn’t find it very convenient. Overall, it’s a good hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Sanjay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, best location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Rae

Traveled with partner
Liked: Amenities, property conditions & facilities
The hotel was conveniently located and had an exceptional view but housekeeping and maintenance let's them down. Room service was unavailable after 9pm, QR code for poolside drinks was unavailable in the afternoon and the pool was under cover and there weren't enough deck chairs available for us to use, we then went and used crystal Brook Riley's pool which was superb and the bar was operating. We stayed six days and had to call housekeeping daily as they failed to restock basic items such as face washers, soap and teabags. When we booked the hotel in advance for our special anniversary we requested a king seaview room, arrived late Sunday evening to two single beds and had to call and wait for housekeeping to come and push the beds together and make it again. Housekeeping was done late daily, surfaces not wiped and glassware and crockery only rinsed. Credit to the concierge who on day four gave us a bottle of wine in compensation for the constant hassle for having to follow up. Room technology was modern but very frustrating, everything is on the tablet, which you go on holiday to get away from and wasn't explained upon check in so it wasn't until day three that we figured it out. The TV was huge but some channels didn't receive a clear picture. Far too big for the room which was quite small. The buffet breakfast was very good but lacked the finer details of what you would expect of a five star hotel. Overall, not worth what we paid, perhaps Riley would have been better.
Stayed 6 nights in Aug 2024

8/10 Good

Javier Andres

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Aoife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here Top class facilities and the hotel is really nice
Stayed 3 nights in Jul 2024

6/10 Okay

Mark

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Crystalbrook speciality is woke virtue signalling with no substance. They claim to be saving the world but neglect guest service and facilities. They have a tablet full of word salad instead of a compendium but it doesn't tell you how to operate the very poor lighting or other room features. Yes, the lighting needs instructions! The only option there is to not be disturbed is via the tablet, choices are: "for rest of the day or rest of your stay". No more signs like do not disturb or make up my room, that would be too convenient for guests. Even when you call them to not to make up your room, that instruction does not make it to staff, they turn up anyway. They do not accept the legal tender of Australia because "germs" but they don't spend any time removing germs from common places like door handles, elevators etc. (They do not mention how much they profit from charging transaction fees). We booked a harbour view king. The room was very small and had 2 king singles pushed together. We asked for a room with a real king bed and were moved accordingly. The next room was much larger with a lounge area and well appointed. The illuminated light switches next to the bed never dim. The hotel is in a convenient location and is generally comfortable and the staff are polite and helpful.
Stayed 15 nights in Jul 2024

10/10 Excellent

neville

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Irina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel right in the middle of Esplanade. Of note- no beach there- only mud. For beach experience you would have to drive to Trinity beach which is 20 min away. But this area is central for everything else- food, excursions and shopping.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Only thing is the address is for the rear of the hotel, not the main reception/lobby.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter, Katherine East

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is super clean, spacy, very quiet and close to all amenities. The king size bed is very firm and comfortable, those pillowsare soft.
Stayed 1 night in Aug 2024