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"The staff here made this such a delightful place to stay, especially Mustafa who went above and beyond to help us. They always said this is your home. So friendly and welcoming. The view of the pyramids is exceptional and the sphinx and just a couple of mins walk to the entrance. "

"The staff were amazing and friendly from reception to room service. Room space and furniture was amazing and well taken care off. definitely i will stay again and Mr Aljamel was an exceptional person. "

"The staff is really nice and helpful Very hospitable High quality amenities "

"Hotel was Clean and lovely"

"Didn't use shuttle. Very clean. Breakfast was very good"

"Very close to the airport. Convenient for late or early flights. "

"The entire staff goes above and beyond. Special shout out to Maria in the pink jacket! House keeping was great. Restaurants were nice. Pool attendants did a great job. This property was under some mild construction but you will easily forgive that for the rich palace history and amazing detail. Very happy with our stay."

"Very beautiful hotel. I loved the pool area"

"As always, this stay was such a treat. The property is lovely, expansive, and very central, with a large variety of dining options. I was in town for two nights before traveling to their Sharm property for a weeklong stay. The real highlight of the stay is, unsurprisingly, the amazing staff. Our drop off and in-room check-in were well-coreographed and well-executed. The thoughtful touches from housekeeping are always delightful too (e.g., bookmarks in my books, a Four Seasons-branded cloth for my glasses, etc.). The concierge was magnificent and endlessly helpful. We mentioned in passing that my traveling companion had some stomach issues (the kind you dread getting abroad), and the concierge had the pharmacy deliver medicine for my friend, and later called the room to offer complimentary chicken soup and chamomile tea. The next night, we dined at Byblos, and the staff there were standouts too. My companion was still dealing with stomach issues and couldn't finish his dinner, so the manager took the plate off our check and gave my friend a complimentary pot of chamomile tea (all without being asked). Everyone knew or quickly memorized our names and every member of the staff was all smiles at all times. It was the same standard of excellence all across the board. Overall another strong showing by the Four Seasons (most recently I spent a week at their property in Florence, if that's helpful context for my standard of comparison here). Thank you to the Nile Plaza team."