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"I had unpleasant interactions with whoever manned the service desk before I got to to Turin to ask about train station shuttles, the receptionist cut me off multiple times. However, my in person stay was very pleasant, staff were knowledgeable and helpful and the restaurant is conveniently located near several good restaurants and the porto nuova train station. There weren’t that many options at breakfast especially those living with food allergies"

"The overall stay was great, the staff were very friendly and helpful! The room was ideal for the type of stay and the location is good because it's not right near the station but it is close enough for a short walk. The breakfast was disappointing, the hot food selection was all cold."

"Friendly staff."