"No complaints; the staff was great - from the receptionists who got me checked in early to the concierge who let me into the restroom prior to check-in, to the bar tender who made great recommendations and the cleaning lady who stocked me up on water. Customer service can make or break anything for me, so I'm satisfied. Things were clean - I was on the same floor as the gym and pool. I made use of the gym and while it didn't have a lot of machines, it had weights and ellipticals. I saw others making use of the pool. Food and drinks are expensive, but I guess that's to be expected. The biggest con would be that it's just enough farther outside of the downtown core that you have to do a lot of walking to get to key locations, but I would stay here again if the price was right."