Palaces in Canada

"Two of the three elevators were out of order. The coffee in the room wasn't good. The buffet breakfast wasn't very good either; especially for the price."

"The hotel never ceases to amaze with the warm accommodation and staff. It feels pleasant to stay here and I would stay here again in the heart of downtown Toronto."

"The room's beds were too small double beds that can't fit 2 people in it."

"Hotel conveniently located for food and shopping but for the entirety of my stay 2 of the 3 elevators to my group of floors was not working. One day none of them was working and was directed to the service elevators."

"Staff at reception kept addressing us by our first name (?!) Any room facing the west side gets the alleyway view, along with the restaurant exhaust from chimney vents below. First room stank of cooking oil, moved to another floor - on the same side - same problem. Day 2 someone must have opened their window for fresh air - the whole floor reeked of cooking! Rooms were small and dark, coffee in room are essentially tea bags, headboard area smelled like garlic. Points for the welcome cookies, housekeeping and the lounge/bar service but otherwise, it'll be another hotel at our next visit. Not worth the steep price and lack of decorum."

"Clean room. Staff very friendly. Casino was lively. "

"Not a great experience there"

"Yes"

"Estuvo bueno solo que entraron a la habitación sin avisar antes de la hora de checkout"