Canary Islands Vacations from AED2,942

Lovely clean hotel with friendly staff. Asked for an iron board and kettle and was brought to room straight away. So much choice for Breakfast and the freshly squeezed orange juice was amazing

You will be staying in a section of a large resort. Your room may well be in amongst the all-inclusive families. Not an issue for us but if you are expecting exclusive adults only, then this is not the place for you. If you are expecting 5 star luxury, then this is not it. Don't spend money on a "premium/luxury" sunbed, the system felt like a scam, the service was terrible. We enjoyed sitting in the sun, we enjoyed breakfast and our room but anything app or service related ended up being met with impending dread. We were called many times by the manager to check we were ok after we wrote a complaint but it was all very awkward. We ended up ordering food for delivery from a place in the next village on two nights, the best food we had all week! They commented to us how bland the food was in the hotel without any prompting from us so it obviously has a reputation. I would suggest staying somewhere smaller that cares about the customer experience more.

Clean room, staff and amenities were excellent

Room was kept spotlessly clean by the cleaning team but the bathroom and bed were a bit tired and could be doing with being upgraded.

Exceptional. Lovely garden. Great facilties. Very helpful and kind staff in every department. Special thanks to reservations, housekeeping and doormen.