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"Staff took us to our room only to make us move again after we settled in because she took us to the wrong room, but would not admit her mistake and lied to us instead. Found large bug on our bed crawling. Found more bugs on the ceiling and mosquito flying around in the room and a large beetle on the floor. Lamb burger for dinner meat was undercooked. Told receptionist about everything and they said and did nothing. "

"Amazing stay. Beautiful view, quiet and private. "

"We loved the location. It is walking distance to the Cloud Forest entrance. Very convenient. Good value."

"My stay at sangregado lodge was great. The room was beautiful. It was raining a lot but we still had an opportunity to see the volcano straight from our room. Staff was very attentive and nice. We didn’t rent a car but we had access to shuttles and taxis that could take us anywhere. I think id recommend getting a car though as it might be a bit more cost efficient, but overall either is doable. There’s a lot of winding roads and there are no restaurants on the property so we had to travel about 30 minutes by car to get good food. Mistico park is right across the parking lot from Sangregado lodge which was great and Pacos horses is nearby too if you want to go horseback riding! "

"We really loved the restaurant food options for dinner and the included breakfast was also very good. We loved the wait staff (and the receptionist!). Everyone was very accommodating and pleasant. They have seating outside overlooking the beautiful view and have a few swings there, as well, that our teenage girls used non-stop while we were there. Really beautiful quiet area, away from the hustle and bustle of the more tourist filled La fortuna close by. We borrowed a TV and watched a movie together a couple of nights and enjoyed the hot tub and pool, as well! We really enjoyed our stay. "

"I stayed at the Lost Iguana for 9 days and it was absolutely incredible. The staff were absolutely amazing and treated me like I was family. I cannot say enough good things about this resort. I saw lots of wildlife on the property and the landscaping and resort were stunning. I will definitely be back in the future! "

"Beautiful room. Very simple but extremely clean. Lovely setting in nature. Had supper at the on site restaurant. Staff very friendly. There was a lovely pool on site but we didnt have time to use it. "

"Located on the edge of the main town, greeting was warm and full of smiles which was followed by extensive information on the facilites and of many local excursions - we booked a local night walk which was perfectly managed. Room was compact but roomy enough to relax with a small open balcony. Breakfast was hearty with 4 or 5 options alongside unlimited beverages - local juices recommended. Add in free parking, simply perfect all around"

"Monteverde is Heaven on Earth. The Cloud Forest Lodge is the perfect place to enjoy it. Clean, spacious and relaxing rooms. Fabulous restaurant with Incredible views. The property is beautifully maintained. Probably the biggest asset are the staff. The front desk staff provided a wonderful welcome and then continued to help with advice and bookings throughout our stay. They were thoroughly professional and always very yfriendly. The restaurant staff are fabulous. Great attention to detail and humour, all while working a very busy restaurant. Costa Ricans are friendly, but the staff at Cloud Forest are on another level entirely. Bravo!"