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Dreams Jade Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Dreams Jade Resort & Spa - All Inclusive

Exterior
Preferred Club Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace
Outdoor wedding area
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
7 restaurants, breakfast served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • On private beach
    On private beach
  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • All inclusive
    All inclusive
The price is AED 981
AED 981 total
includes taxes & fees
30 Sep - 1 Oct

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deal of the Day

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Bidet
  • 65 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean View King

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deal of the Day Preferred Tropical View

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day Preferred Tropical View

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Bidet
  • 71 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean View Double

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Free minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 130 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite | View from room

Preferred Club Governor Suite

Highlights

Balcony or patio
Separate dining area
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view
Dreams Riviera Cancun Resort & Spa - All Inclusive
Pool
Hot Tub
Breakfast included
All inclusive
8.6 out of 10, Excellent, (1023)
The price is AED 1,069
AED 1,069 total
includes taxes & fees
6 Oct - 7 Oct
Dreams Riviera Cancun Resort & Spa - All Inclusive

About the neighborhood

Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 6 min drive
  • Ojo de Agua Beach - 6 min drive
  • Puerto Morelos Artists’ Cooperative - 7 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 10 min drive
  • Puerto Morelos Beach - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile de France - ‬11 min walk
  • ‪Trattoria D'Gulio - ‬10 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬8 min walk
  • ‪Zan-Za Bar - ‬11 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

Luxury all-inclusive property on the waterfront
Consider a stay at Dreams Jade Resort & Spa - All Inclusive and take advantage of a free breakfast buffet, a nightclub, and 2 swim-up bars. This property is a great place to bask in the sun with a private beach, beachfront dining, and a beach bar. Indulge in a manicure/pedicure, hydrotherapy, and a facial at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and ocean views. Yoga classes are offered at the gym; other things to do include kayaking, beach volleyball, and basketball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • 3 outdoor pools and a children's pool, with 2 swim-up bars, sun loungers, and pool umbrellas
  • Bike rentals, 2 outdoor tennis courts, and express check-in
  • Supervised childcare (surcharge), massage treatment rooms, and luggage storage
  • Wedding services, ATM/banking services, and 1 meeting room
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 550 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Balconies or patios, LED light bulbs, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast
  • 7 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Carnival Buffet
  • Capers - Italian
  • CinCin - Mediterranean
  • Mercure-French Adult Only
  • Tamarindo - Mexican

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Mini golf
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Surfing/body boarding
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10710 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic drinking straws
  • Reusable cups only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Frequently asked questions

Does Dreams Jade Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Dreams Jade Resort & Spa - All Inclusive?

As of 22 Sep, 2024, prices found for a 1-night stay for 2 adults at Dreams Jade Resort & Spa - All Inclusive on 29 Sep, 2024 start from $267.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Jade Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night.

How much is parking at Dreams Jade Resort & Spa - All Inclusive?

Limited spots are available.

What time is check-in at Dreams Jade Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Dreams Jade Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Jade Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Dreams Jade Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is within 2 mi (3 km) of Arrecife de Puerto Morelos National Park, Puerto Morelos Artists’ Cooperative, and San Jose Catholic Parish. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 mi (5 km).

Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 594 out of 1167 reviews" "
Rating 8 - Good. 302 out of 1167 reviews" "
Rating 6 - Okay. 145 out of 1167 reviews" "
Rating 4 - Poor. 77 out of 1167 reviews" "
Rating 2 - Terrible. 49 out of 1167 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Brenda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No good, very dirty. Highly disappointed.
Stayed 4 nights in Sep 2024

6/10 Okay

Ann Marie

Stayed 6 nights in Jul 2024

2/10 Terrible

Tyrese Marie Murray

Stayed 4 nights in Aug 2024

8/10 Good

Kokui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Julian, Freeport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly rooms big and accommodating
Stayed 6 nights in Jul 2024

10/10 Excellent

Michelle Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Julia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Bichloan Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property amenities, restaurants and service were good. The services such as room cleaning and by the pool can be a bit better. There are lots of restaurant choices as well, though not all were delicious. However, I do recommend.
Stayed 5 nights in Aug 2024

10/10 Excellent

Aida Iris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal y las soluciones que trabajaron para la estadía fueron confortables. El Sr Ross tuvo excelente atenciones para con nosotros y siempre estuvo al pendiente de como fuera nuestra experiencia en las áreas fuera y dentro de la habitación.
Stayed 1 night in Sep 2024

10/10 Excellent

Doris

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 5 nights in Sep 2024

8/10 Good

Izzieh, Westlake

Traveled with family
Liked: Cleanliness, staff & service, amenities
Some of the rooms needed updating and air conditioning was not the best overall nice property to stay up
Stayed 4 nights in Aug 2024

10/10 Excellent

Tayjha

Stayed 5 nights in Aug 2024

10/10 Excellent

Montserrat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Staff was so friendly. Quick and easy check in AND check out. Food at all the restaurants was pretty good (especially the French one). Pools were always clean. Only complaint is towel situation at the pool... sometimes there wasn't enough towels
Stayed 4 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Mildred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services 👍
Stayed 7 nights in Aug 2024

8/10 Good

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good for smokers and the property needs to be dated. Restaurants need to change up there menu
Stayed 5 nights in Sep 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I visited this resort for the first time, the property grounds are beautiful, the rooms need a little work. We were in the preferred building #7 and felt like the rooms need a little TLC, the tv in the living room was not working properly and the phone in the bedroom had no service. We spent most of our time in the pool and outside that unfortunately we did not realize these things in the room were not working until our last night at the resort. Our waiter Ricardo at Tamarindo restaurant was super friendly and attentive to our needs during our dinner, Edison and Alan at the all adults pool bar provided a wonderful service, they were super friendly and suggested delicious drinks. The staff at the buffet were also very nice. Overall we had an amazing time at this resort.
Stayed 4 nights in Aug 2024

10/10 Excellent

Umit

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even resort wasn’t full upgraded not happened… I was disappointed!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Robin Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

kassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great for a quick weekend trip. It was not that close to any of the major cities (ie tulum, cancun), so the short bike-ride tour to downtown punto morales that the resort offered was such a nice touch to get explore the surrounding areas a bit more. The staff was wonderful, very nice and accommodating. HOWEVER, the sales presentation we were "asked" to attend, sadly almost ruined one of our mornings. We were told the presentation would be "no more than 90 minutes," and we were happy to attend to learn about the resort more and receive a coupon of our choice. Our representative was very kind and we enjoyed speaking with her, but from start to finish, we had almost 3.5 hours of our time taken away from what was shaping to be a lovely vacation. We understand they have a job to do and things to sell, but I was so disappointed that none of the 6 sales representatives we met seemed to take 'no' (many times!) for an answer. The deals were actually great, but as we told the team when we were first offered, we were in no position to make a huge financial purchase at this point in time. Every person seemed to keep pushing and when they finally listened to our declination, their personable personalities immediately fell. As I said, we they have a job to do and we respect that, but almost a whole morning was sadly taken away from our trip.
Stayed 3 nights in Aug 2024

8/10 Good

KATHY LATIMER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, the beach, the pools
Stayed 6 nights in Aug 2024

6/10 Okay

Anthony Maurice

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Encountered a terrible check. In issue and then the room had plenty of things that were broken. The ocean view rooms offered that you pay extra for truly suck. They have a limited view and regular rooms have better views and not as a preferred club rates.
Stayed 3 nights in Aug 2024

8/10 Good

Marie

Traveled with family
Liked: Staff & service, amenities
Most of the staff (Suh, Saul, Angel, Eduardo, Ernesto) were amazing. They made our stay more memorable! The food was excellent. However, the suite we were in (1208) had mold around the lamp shades, and the headboards, mirrors and bathroom have guck and stains all around.
Stayed 8 nights in Aug 2024

8/10 Good

Alexandre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, but food is not great.
Stayed 5 nights in Aug 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Room service is excellent, the food is top notch.
Stayed 7 nights in Aug 2024