Blvd. Kukulcan KM 4.5 MZA.33 Lote C1, Interior Hotel Grand Oasis Palm, Cancun, 77500
What's nearby
Langosta Beach - 8 min walk - 0.7 km
Playa Tortugas - 11 min walk - 1.0 km
Tortuga Beach - 2 min drive - 2.1 km
Las Perlas Beach - 3 min drive - 2.8 km
La Isla Shopping Mall - 11 min drive - 9.1 km
Getting around
Cancun Intl. Airport (CUN) - 25 min drive
Restaurants
Carnitas Michoacán - 8 min walk
Silk City - 6 min walk
Los Chachalacos - 8 min walk
Sirenas Raw Bar - 6 min walk
Beach Bar - 7 min walk
About this property
Grand Oasis Palm All Inclusive
Luxury all-inclusive property near Langosta Beach
Located close to Playa Tortugas, Grand Oasis Palm All Inclusive provides a free breakfast buffet, a nightclub, and a poolside bar. This property is a great place to bask in the sun with a beachfront location and sun loungers. Treat yourself to a massage at the onsite spa. Be sure to enjoy Mediterranean cuisine at one of the 11 on-site restaurants. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also find perks like:
2 outdoor pools and a children's pool
Free self parking
Bike rentals, a children's club (surcharge), and tour/ticket assistance
Luggage storage, a computer station, and a front-desk safe
Room features
All 292 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with shower/tub combinations and free toiletries
TVs with cable channels
Ceiling fans, daily housekeeping, and phones
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
Room amenities
Bedroom
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Entertainment
TV with cable channels
Food and drink
Minibar
Room service
More
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Grand Oasis Palm Lifestyle All Inclusive Hotel Cancun
Grand Oasis Palm Lifestyle All Inclusive Hotel
Grand Lifestyle Grand Oasis Palm All Inclusive Hotel Cancun
Grand Lifestyle Grand Oasis Palm All Inclusive Cancun
Grand Lifestyle Grand Oasis Palm All Inclusive
Grand Oasis Palm Lifestyle Cancun
Grand Oasis Palm Lifestyle
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive Cancun
Grand Oasis Palm By Lifestyle All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Frequently asked questions
Does Grand Oasis Palm All Inclusive have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Grand Oasis Palm All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Oasis Palm All Inclusive?
Self parking is free at this property.
What time is check-in at Grand Oasis Palm All Inclusive?
Check-in begins at 3 PM.
What time is check-out at Grand Oasis Palm All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Grand Oasis Palm All Inclusive?
Yes, the property is all-inclusive.
Where is Grand Oasis Palm All Inclusive located?
Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Escénica Tower and Langosta Beach. Jardín del Arte and Teatro de Cancún are also within 10 minutes.
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Grand Oasis Palm All Inclusive Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 26 reviews
10 - Excellent
4
Rating 8 - Good. 8 out of 26 reviews
8 - Good
8
Rating 6 - Okay. 9 out of 26 reviews
6 - Okay
9
Rating 4 - Poor. 1 out of 26 reviews
4 - Poor
1
Rating 2 - Terrible. 4 out of 26 reviews
2 - Terrible
4
8.0/10
Cleanliness
6.8/10
Staff & service
7.0/10
Property conditions & facilities
Reviews
This review was submitted before 2018 and has not been verified.
Poor food choice for vegetarians
Conflicting info by staff as told chefs can make something vegetarian but restaurant staff not interested. Told to go to buffet restaurants where we can get salads.
Otherwise hotel was good for activities and entertainment
hans
This review was submitted before 2018 and has not been verified.
The elevator is extremely slow and crowded during high season. The room was spacious, room service was great. There are a lot of seaweeds/grass on the beach of the hotel due to a lot of commercial ferry ports nearby. The hotel has 11 restaurants which is the best part of my stay! Will probably go back to the Pyramid because they have nicer beach. And pls note! There is no free wifi in room, you can only use free wifi in the lobby.
Verified traveler
This review was submitted before 2018 and has not been verified.
We got a big clean room with a nice view. Beds are comfortable. We were given free WIFI for 3 devices and the WIFI is strong. It is all inclusive and the food are great especially the White Box. We also like the buffet, the cafe and the ala carte restaurant. We enjoyed our stay here.
Fook Seong
This review was submitted before 2018 and has not been verified.
The hotel room was very nice and the.staff is the best wide variety of activities however there was no wifi in the room you have to sit in the lobby or pay for the wifi.
Faith
This review was submitted before 2018 and has not been verified.
Food was mediocre at best. Seemed like it was pre-made and cooked in a microwave. Beach is dirty and near the inlet to a marina. Wifi does not exist in the rooms unless you want to pay an exorbitant fee. Would recommend something other than Oasis.
Brendan
This review was submitted before 2018 and has not been verified.
Hotel has very goid service, restaurants, even gormet restaurants,permanent maintenance, saeveral daily shows all of them very good,
You could not ask for more,located close to the city where you could visit malls, not to far from the airport and beside swimming pools an excellent beach with quiet warm an very transparent sea water
Ladope
This review was submitted before 2018 and has not been verified.
Los meseros muy amables al igual que todo el personal las instalaciones muy bonitas muchos eventos y areas de recreacion muy familiar mi familia quedo muy contenta
Verified traveler
This review was submitted before 2018 and has not been verified.
Very nice simple hotel with nice beach setting.
Great pool area and beach front.
Rooms are nice staff was ok.
Food was good depending on your eating habits. Recommend hotel price was responsible for all inclusive.
Garvel Family
This review was submitted before 2018 and has not been verified.
Terrible, no AC, WI only in the lobby,
Same food every day, all cold foods were warm, cheeses were melting from the heat, no ice to protect them cold,
The beach was very dirty,
Verified traveler
This review was submitted before 2018 and has not been verified.
6/10 Okay
Sandy, California
30 August 2016
Liked: Cleanliness
the room was clean, and fridge well stocked.
we were told at checkout that we had two free massages with our stay. That would have been nice to know when we arrived. The phone started ringing at 8:00A.M. wanting us to buy travel packages.
Sandy
This review was submitted before 2018 and has not been verified.
6/10 Okay
Markinho82, El Salvador
8 August 2016
Liked: Cleanliness, room comfort
Disliked: Staff & service
Its getting old, not enough elevators
The check in was terrible, they didnt know where we need to go (apparently they have different places for check in) eventhough we realized later that day, that we paid for the lyfestyle kinda room (which suppossed to be VIP)
Markinho82
This review was submitted before 2018 and has not been verified.
6/10 Okay
Fernando, São Paulo
7 August 2016
Liked: Cleanliness
Hospedagem Familiar
Hotel bom , serviço e atendimento bom os funcionários às vezes incomodavam um pouco insistindo muito cedo para limpeza do quarto mesmo o mesmo estando ocupado
Fernando
This review was submitted before 2018 and has not been verified.
The check in was horrible the staff couldn't find our reservations, the restaurants were a joke the drinks were awful the beach was full and the staff was grouchy and unfriendly
jasmine
This review was submitted before 2018 and has not been verified.
We just came back from Cancun on 07/05/16. So as you can see this is very recent! We initially booked the Grand Oasis Palm, but due to a mix-up or better said a lack of organization from the Oasis chain, our rooms were not available so they moved us to the Oasis Sens. I must mention that we were a big group of 10, 8 were moved to Sens and the other 2 had to stay at Grand Oasis because their room was available, so they said that since with the bracelets we can visit each other's hotel we should be ok. First of all, the hotels weren't even close to each other! when I asked if they would pay for transportation back and forth they said "the bus is only 10 pesos" excuse me? the bus? uh no!! this was their mistake and they were expecting us to suffer for it! after a lot of arguing they said they would move this couple to our hotel 2 days later, since we wanted to enjoy the place and not waste our time arguing we agreed. When we got to the Sens the lobby and rooms were SUPER HOT! according to them the AC "just" broke that morning but they were working on fixing it, needless to say, that never happened. Then the 3rd day there was no light nor water in the whole hotel for hours! Super rude and useless staff because nobody will even try to fiz the issue when its clearly the hotel's fault.
Verified traveler
This review was submitted before 2018 and has not been verified.
6/10 Okay
Summer, Virginia Beach
26 June 2016
Liked: Cleanliness
Disliked: Room comfort
Decent resort on an inlet not the ocean.
The service was very nice. Hotel staff was helpful and courteous. The beds were very uncomfortable. The coffee shop dolidnt open until 730an which to me is not acceptable. A coffee shop should open no later than 530am. Prepare to use the stairs a lot. The elevators are very small and always full. The buffets were okay. The ala Carte restraunts were always completely booked. Bars were difficult to get a beverage from because the were always full with usually only one bar tender.
Summer
This review was submitted before 2018 and has not been verified.
Overall experience was nice. Good family resorts - would recommend any adult only groups stay in the Grand Oasis Sens as there are a lot of families/children at the other sites
Staff mostly nice although often forget what you have asked for. Also the hote management quite rude in my experience as I don't think they are used to dealing with the guests directly
Also bear in mind that they will try to sell you into a time share disguised as a tour at the beginning of your stay
Good location & hotel - however Grand Oasis Cancun better hotel
keisha
This review was submitted before 2018 and has not been verified.
Check-in took a while with requesting double-beds 3 times. But in the end we got a room on the 9th floor ocean view. That was amazing! Beach was very nice, calm and shallow water but be aware of sting rays!! Food was pretty good. Our favorite was the White Box gastrobar. Absolutely amazing food and service! Bravo! Careyes was very nice and formal. I read in the previous reviews that there were lines at restaurants and you had to wait 30 mins. Well that's not true! The only line I ever saw was at Dos Lunas buffet and only at certain times. There are other places to eat if that place has a line so no big deal!
Spa was not bad. Friendly staff and always happy to see you as a client. But if you want to get braids, do them at the beach from a local person. They charge way less and do good job.
Tina
This review was submitted before 2018 and has not been verified.
4/10 Poor
Maria, California
4 April 2016
Liked: Cleanliness
Disliked: Staff & service
staff need training in customer service
When we got there the hotel looked beautiful and welcoming, I had read reviews about the elevators and we expected the long waits no big deal... My family and I all agree that the food needs much improvement it was the same everyday and no big wow factor it might have been much better if the food was kept at a decent temperature.. Food was not even warm!!! The waiters rarely came to see what we wanted to drink so we had to go get our drinks and our plates were just sitting at our table for the most part.... I did mention to the hostess about the food and all she shad to say well you have other options wow..... I needed assistance with my confirmation of flight and went to concierge and he looked at me like I was asking for the impossible even said you want me to do what???? He then said I can't do it for you you have to go to the business center and do it yourself!!! I have been to many hotels and concierge is always able to assist with these small details!! Our room had no hot water for 2 days until we complained then miraculously we had hot water! Not staffed properly in the pool and beach areas cause we seldom got a drink from a waiter we usually had to go get our own drinks! Anytime we asked for information it was usually rerouted to someone else and had to figure it out ourselves!! Wow lifestyle people hound you every chance they get! I am not interested in time shares..... The property is beautiful but customer service for me is important!!!
Maria
This review was submitted before 2018 and has not been verified.
The room we had was great with beautiful view over the beach. The hotel has very friendly staff. On the day we checked out, our flight was cancelled. The hotel customer service girl booked an earlier flight for us. That saved the day.
Verified traveler
This review was submitted before 2018 and has not been verified.
8/10 Good
Verified traveler
17 January 2016
Liked: Staff & service
the elevator is too small
Everything are pretty good, but breakfast are same for everyday. Moreover, the room is dark.