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"The property's cleanliness and beauty were impressive. The staff were courteous and helpful throughout our stay. Various events and activities were available, such as live music, karaoke, dancing, and children's programs. The availability of food and snacks everywhere ensured we never felt hungry. The exceptional hospitality from arrival onwards made us feel truly valued. "

"Overall service was a great experience."

"The staff was amazing. I everyone was so friendly. I would stay here again! "

"Hotel muy bonito grande y limpio, tiene buenas vistas servicio excelente, comida muy rica ."

"First off I have to say that our butler Nacho was AMAZING!! We stayed June 18th-28th with 12 family members in 6 ocean front rooms. Nacho took care of everything we needed from dinner reservations to transportation to the ferry dock for a day trip to Isla Mujeres and everything in between!! The staff and grounds are amazing! We had excellent service in the swim out pool and main pool from Paloma. Really all the service was 5 stars!! This is a relaxing resort that we’ll definitely be back to. "

"The place and services were nice"

"Wow Temptaions ! What a time ! What happens there and what’s seen there stays there. Very clean property. Great breakfast buffet . We are at the steak house and loved it . The property is kept up very very well. Everyone is so welcoming and inviting . There’s a quiet pool to recover and relax away from the mayhem . Tips to the hotel : you need a late night snack place besides room service . You also need to work the bathroom design out better . It’s way too dangerous and fall prone . The beach had too much seaweed . The drinks flow !!! Wear your pineapples"

"Riu Palace Peninsula was excellent service. Staff were friendly. Property was clean and well maintained. Kids had a great time!"

"First time here and everything was amazing from check-in to check-out!! Amazing staff, amenities, and food options! "