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Top Cancun Hotel Reviews

Moon Palace The Grand Cancun - All-inclusive

Moon Palace The Grand Cancun - All-inclusive

10/10 Excellent
"Stayed here for 5 nights, and overall it was a great experience. The resort has a very luxurious feel with high-class service and a classy crowd. The room size was great, though the AC was not the best. The staff is incredibly friendly and genuinely happy — world-class service all around. And yes, they do twice-a-day room service, which really sets the tone for how seriously they take the guest experience. ALL restaurants, and I mean it, were delicious, and they take allergies and gluten-free options extremely seriously, which was impressive and reassuring. Restaurants are everywhere on the property, and the drinks are amazing — bartenders will make anything you want with a smile. Very kid-friendly with tons of activities and a drop-off program for children between 5 and 8, which parents will love. A couple of warnings: the $500 resort credit is basically a scam — the taxes on items cost more than the credit is worth, so don't get excited about it. The gift shop is outrageously overpriced, and they don't show you the price until after you've already paid, so just avoid it completely. The resort app works great and makes navigating the property easy. Bottom line — it's expensive, but you feel every dollar in the luxury and service. Just skip the gift shop and don't fall for the credit gimmick."
Abdullah 6-night trip
Posted 5 hours ago
Moon Palace The Grand Cancun - All-inclusive

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