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"I love everything about Xcaret Hotel México, get ready to walk but since the property is so gorgeous you always will have a view, hope to be back soon !!"

"Las instalaciones y el servicio de los alimentos fueron excelentes, todo me gustó"

"Excellent hotel for a family with young children to get away for a week. The beach and ocean water was gorgeous. The staff were friendly throughout. We had a wonderful time and would recommend."

"We love it"

"I enjoyed the property and how it was spread out from the partyers and the older folks who wanna sit by the pool and relax. I didn’t enjoy that there was only a server for pool side service at like noon at the older folks pool, but the party pool was more attended too. The staff were nice except one women at the front desk that was extremely rude to Me and when I was locked outta my room none the less essentially called me stupid for waiting for guest services who was on break so I could get...

"The staff was great, the rooms were clean, the courtyard is beautiful, the seaweed is cleared out on the nice white sandy beach. The pools were nice, The food in the dining room and specialty restaurants was good, but the room service food was not impressive. Overall it was a great experience."

"Simply the best!"

"Una excelente opción para viajar en familia , aunque la playa no es bonita las amenidades son suficientes para entretener a toda la familia. Servicio excelente. Lo que no es agradable es desde que llegas te estan bombardeando con quererte vender paquetes de vacaciones. Te abruman, hay que ser claro y decir no me interesa sino perderás varias horas . Son persistentes . Volvería otra vez ."

"Very beautiful just double check on the pool are super stinky and musty. Beach are awful."

"There was a lot of activities and staff was helpful!"

"This place was a MAJOR disappointment. 1) The SMELL. It just smelled BAD. I thought initially it was all the seaweed, but one day I walked out far past my bungalow, and the water became much clearer. Near the bungalow, it just looked, funky, and SMELLED. I discovered upon returning home, that the expansion of large hotels has put a strain on the sewer system. I searched DuckDuckGo for: "Playa De Carmen sewage issues", and this was the result: "Playa del Carmen faces significant sewage issues...

"An absolutely amazing place to stay great atmosphere awesome staff however, the food could be better and better information can be provided regarding the availability of the restaurants on site."

"Family friendly, kids really enjoyed the vacation."

"Clean"

"今回、新婚旅行で夫婦で宿泊させていただきましたがこれほどにホスピタリティ溢れるホテルは初めてで大満足でした。また、私たちは日本人でホテルに日本人コンシェルジュのワカワダ・ユキさんがいらっしゃったことも本当に心強く、ホテルを満喫できた理由の一つです。本当に親身に対応してくださいました。また必ず夫婦で宿泊に来ようと思います！"

"Beautiful beach view no complaints love this place"

"Came here for a girls trip (late 20s). This resort was perfect! Modern, Clean, and good food especially at the restaurants. We got a massage and a facial and they were both wonderful and relaxing. The rooftop pool is perfect to hangout at. We went to aquaworld and went sailing which was relaxing! Only downside was the walls are thin and when the resort is playing music outside its very loud in the rooms if you are bay facing, however, the music ends around 1030pm. Highly recommend! Absolutely...

"Staff"

"Todo estaba espectacular la vista al mar exlente"

"La propiedad está en muy buenas condiciones , limpia , la playa la limpiaban del sargazo todos los días por lo que nos pudimos bañar , el servicio excelente , muy amables todos , lo único es que los restaurantes mejores cierran el fin de semana que es cuando entra los huéspedes la comida muy bien elaborada y excelente calidad , pienso volver me encantó"