Hotel Riu Palace Kukulkan - Adults Only - All Inclusive
4.5 star property
Adults-only beachfront escape near La Isla Shopping Mall where travelers enjoy six restaurants, four pools, and ocean views in an all-inclusive setting
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Hotel Riu Palace Kukulkan welcomes adults to an all-inclusive experience with a complimentary breakfast buffet. Travelers split their time between the white sand beach and four outdoor pools, with spa treatments like massages and body wraps offering additional relaxation options.
Located on the beach, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is in Zona Hotelera, a walkable area in Cancun with great shopping. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. Xoximilco and El Sol de Cancun are also worth visiting. Visit our Cancun travel guide
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Hotel Zone Beaches
5 min walk - 0.4 km
Marlin Beach
5 min walk - 0.4 km
Cancun Interactive Aquarium
5 min walk - 0.4 km
La Isla Shopping Mall
6 min walk - 0.6 km
Kukulcan Plaza Shopping Mall
5 min walk - 0.4 km
Getting around
Cancun Intl. Airport (CUN)
22 min drive
Restaurants
El Fish Fritanga
6 min walk
Duna Pool Bar
7 min walk
Cambalache
6 min walk
Capuchino Bar
4 min drive
Don Julio Restaurant
2 min walk
About this property
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive
Luxury all-inclusive hotel near La Isla Shopping Mall
Consider a stay at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive and take advantage of a free breakfast buffet, a swim-up bar, and a grocery/convenience store. With amenities like a beachfront location and sun loungers, this hotel is the perfect place to soak up the sun. Indulge in aromatherapy, a massage, and a body wrap at Renova, the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
4 outdoor pools along with sun loungers, pool umbrellas, and a lifeguard on site
Free self parking
Concierge services, ATM/banking services, and an elevator
A 24-hour front desk, barbecue grills, and coffee/tea in the lobby
Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 428 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
Recycling and LED light bulbs
Bathrooms with rainfall showers and eco-friendly toiletries
55-inch flat-screen TVs with satellite channels
Balconies, ceiling fans, and daily housekeeping
All inclusive details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Snorkeling
Land activities
Fitness facilities
Entertainment
Onsite entertainment and activities
Theme parties
Awards and affiliations
Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Free buffet breakfast available daily 7:00 AM to 10:30 AM
4 bars/lounges
6 restaurants
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli
Things to do
4 outdoor pools
Full-service spa
Gym
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Hair salon
Guest services
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
Barbecue grill
Beach loungers
Beach towels
Garden
On the beach
Outdoor entertainment area
Pool loungers
Pool umbrellas
Full-service spa
Aromatherapy
Body wraps
Massage
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
1 building
100% renewable energy
12 floors
Art Deco architecture
At least 80% lighting from LEDs
Built in 2022
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Towels provided
Entertainment
55-inch flat-screen TV with satellite channels
Food and drink
24-hour room service
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Ceiling fan
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 85.40 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Property is also known as
Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel
Frequently asked questions
Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?
Yes, this property has 4 outdoor pools.
Is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.
What time is check-out at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, and more.
Where is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive located?
Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Kukulcan Plaza Shopping Mall, La Isla Shopping Mall, and Hotel Zone Beaches. Cancun Convention Center is 2.4 mi (3.9 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.2
Amenities
9.4
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 3333 out of 4675 reviews
10 - Excellent
3,333
Rating 8 - Good. 761 out of 4675 reviews
8 - Good
761
Rating 6 - Okay. 328 out of 4675 reviews
6 - Okay
328
Rating 4 - Poor. 111 out of 4675 reviews
4 - Poor
111
Rating 2 - Terrible. 142 out of 4675 reviews
2 - Terrible
142
Reviews
10/10 Excellent
Olguta
15 February 2026
Liked: Cleanliness, amenities
Everything was spotless..friendly staff, clean rooms, good food and drinks❤️😘
From Day 1 to Day 7 … Riu Palace Kukulkán staff and service was as Spectacular this year as it was last year too…!!! Excellent Food and Newness of the Facility as well as the Very Kind and Attentive Professional Staff was what keeps us coming back.
The staff are very nice and attentive. The food was good. The beach was amazing. The transport from the hotel to the airport was helpful and it saved us money. We loved it.
The room was beautiful! love the tub inside. We loved all the amenities, coffee bar, Italian restaurant, and the buffet was always delicious! The staff all around was excellent! I am glad I did a spa service as well!
Everything about the resort was great! The room was very clean and nice! The facility itself was very, very clean. Staff was always cleaning. And the staff were all so, so nice. The pool area was great. All the bars and restaurants were excellent. We do not have one bad thing to say about our stay...it was awesome!!
We had a fantastic stay at Hotel Riu Cancun! The staff were incredibly friendly and welcoming, and the service throughout the resort was excellent. The amenities were great, with beautiful facilities and a fun atmosphere.
The food was a highlight, multiple restaurants included in the all-inclusive plan, with plenty of delicious options to choose from. Overall, an amazing experience with great hospitality. I would definitely return and highly recommend this resort!