Seaside luxury in Cancun combines pampering amenities with adventure opportunities - from aromatherapy massages to gourmet dining, bowling and outdoor activities
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Photo gallery for Moon Palace The Grand Cancun - All-inclusive
Moon Palace The Grand Cancun - All-inclusive offers a luxury retreat on Cancun's shoreline with 27 holes of golf, a marina, and a private beach. Guests can relax in the steam room, enjoy aromatherapy and massages, dine at 12 restaurants, or sip drinks at five swim-up bars.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
On private beach
Parking included
The current price is AED 2,806
AED 2,806
AED 3,414 total
includes taxes & fees
2 Aug - 3 Aug
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Located in Cancun, Moon Palace The Grand Cancun - All-inclusive is on a private beach. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider Arrecife de Puerto Morelos National Park and Gotchak Paint Ball Extreme. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding and hiking/biking trails. Visit our Cancun travel guide
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500
What's nearby
Arrecife de Puerto Morelos National Park
14 min walk - 1.2 km
Xoximilco
6 min drive - 4.6 km
Riviera Cancun Golf Resort
10 min drive - 5.3 km
Delfines Beach
30 min drive - 24.5 km
Moon Palace Golf Club
4 min drive - 2.5 km
Getting around
Cancun Intl. Airport (CUN)
15 min drive
Restaurants
Lobby Bar
19 min walk
Grand Lobby Bar
Grand Central Buffet
8 min walk
Boulangerie
10 min walk
The Grill
11 min walk
About this property
Moon Palace The Grand Cancun - All-inclusive
Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Moon Palace Golf Club is located near Moon Palace The Grand Cancun - All-inclusive, which provides free full breakfast, a golf course, and a marina. This property is a great place to bask in the sun with a private beach, free beach cabanas, and a beach bar. For some rest and relaxation, visit the steam room, and indulge in aromatherapy, a sports massage, or a facial. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The gym offers yoga classes and fitness classes; other things to do include hiking/biking, bowling, and ecotours. In addition to free water park access and a nightclub, guests can connect to free in-room WiFi.
Other perks include:
9 outdoor pools and a children's pool, along with a lazy river, a waterslide, and 5 swim-up bars
Free self parking and valet parking
4 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and a free beach club on site
Luggage storage, a gift shop, and a billiards/pool table
Guest reviews give top marks for the family-friendly amenities, pool, and helpful staff
Room features
All 1304 rooms include comforts such as private indoor hot tubs and 24-hour room service, as well as perks like free international calls and premium bedding. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
Rainfall showers, designer toiletries, and hair dryers
42-inch Smart TVs with premium channels
Childcare services, daily housekeeping, and desks
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Food and drink
Free full breakfast available daily 7:00 AM to 11:00 AM
12 restaurants
5 swim-up bars
9 bars/lounges
A beach bar
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Casa Mia
Habibi - Lebanese Cuisine
Jade
JC Steakhouse
Tavola
Things to do
27-hole golf course
4 outdoor tennis courts
9 outdoor pools
Air hockey
Arcade/game room
Basketball
Billiards/pool table
Bowling alley
Children's pool
Ecotours
Evening entertainment
Fitness classes
Free beach club
Free children's club
Free water park
Gym
Hiking/biking trails
Lazy river
Mini golf
Nightclub
Pilates classes
Playground
Shopping
Steam room
Waterslide
Yoga classes
Family friendly
9 outdoor pools
Arcade/game room
Baby toys
Bowling alley
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Free water park access
In-room babysitting (surcharge)
Laundry facilities
Lazy river
Mini golf
Playground
Snack bar/deli
Soundproofed rooms
Trampoline
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Lockers
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
10 meeting rooms
32,630 square feet of conference space
Computer station
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
Marina
On a private beach
Outdoor furniture
Pool loungers
Pool umbrellas
Rooftop terrace
Spa
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Braille/raised signage
Elevator
Handrails in hallways
Handrails in stairways
Stair-free path to entrance
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
3 floors
9 buildings
Art Deco architecture
Ballroom
Banquet hall
Built in 2017
Designated smoking areas
Reception hall
Room amenities
Bedroom
Blackout drapes
Pillow menu
Premium bedding
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
42-inch smart TV with premium cable channels
MP3 dock
Food and drink
24-hour room service
Espresso maker
Free bottled water
Free stocked minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free international calls
Free local calls
Free long-distance calls
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-001007/2025
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Frequently asked questions
Does Moon Palace The Grand Cancun - All-inclusive have a pool?
Yes, this property has 9 outdoor pools and a children's pool.
How much does it cost to stay at Moon Palace The Grand Cancun - All-inclusive?
As of 7 July 2026, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All-inclusive on 2 August 2026 start from AED 2,806, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Moon Palace The Grand Cancun - All-inclusive pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Moon Palace The Grand Cancun - All-inclusive?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Moon Palace The Grand Cancun - All-inclusive?
Check-out is at noon.
Does Moon Palace The Grand Cancun - All-inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.
Are there all-inclusive benefits at Moon Palace The Grand Cancun - All-inclusive?
Yes, the property is all-inclusive.
Where is Moon Palace The Grand Cancun - All-inclusive located?
Nestled on the beach, this Cancun property is 0.6 mi (1 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2.2 mi (3.6 km) from Moon Palace Golf Club. Arrecife de Puerto Morelos National Park and Grand Outlet Riviera Maya are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Moon Palace The Grand Cancun - All-inclusive Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property is maintained and the room was clean. Staff very helpful. There’s lots of family activities. Restaurants and snack bars were also very good.
We had an amazing time at Moon Palace The Grand! There were so many activities for both the kids and adults, which made the trip fun for the whole family. The food was absolutely amazing with so many great options, and the service was excellent from start to finish. Everyone was so friendly and attentive, and they really made our stay special. We can’t wait to come back!
The staff was amazing, and the room was clean — a home away from home. The food was great, with plenty of options. My family and I had a wonderful time.
We had a wonderful stay at the Moon Palace Grand. The food and service from staff were definite highlights. Lovely staff and so many options to choose for eating. The pools were so great and the pathways to walk everywhere were fantastic.
Excellent service and property is well managed. Will visit again.
Mathew George
Stayed 3 nights in Mar 2026
Verified
8/10 Good
Yingye
8 April 2026
Liked: Cleanliness, staff & service
Kids friendly
Yingye
Stayed 2 nights in Apr 2026
Verified
6/10 Okay
Yunieska
3 July 2026
Liked: Staff & service
Disliked: Property conditions & facilities
Hi, I stayed at The Grand Moon Palace for six days with my daughter and husband, and I wouldn't go back. They sell it as a 5-star resort, but it isn't one; for starters, the pools need maintenance and cleaning. The food gets boring by the third day, and regarding the specialty restaurants, the only one that was halfway decent in our opinion was Mia Casa; the others were nice-looking but had terrible food.You can't swim at the beach due to the sargassum; the red flag is always up. The one really great thing is the internal transport service—it runs very smoothly, and the staff are very attentive. Hopefully, they improve on those other points, because the hotel is really lovely inside.
My family and I had a wonderful vacation at the Moon Palace Grand. The resort was beautiful and truly amazing. The staff did an excellent job ensuring we had everything we needed for a great experience. The spa was fantastic; I enjoyed two massage sessions and a facial, both of which were exceptional.
While the resort had numerous amenities, they were spread out across the property, making it somewhat tiring to navigate without assistance. All the restaurants we dined at were excellent, but getting a reservation could be a hassle. On a few nights, we had to eat at the buffet, which was still good and offered plenty of options.
The resort is a fantastic place for families with young children, as there are many activities for them to enjoy, including a water park. Older teens will also have a great time. My 19- and 17-year-old sons thoroughly enjoyed their stay and expressed a desire to extend their visit. Additionally, the resort did an excellent job showcasing all the World Cup games, with plenty of snacks and drinks available to enhance the experience. They also provided great live music and entertainment shows. Overall, the resort was amazing!
For a huge, inclusive property, it was great. Staff is super friendly and helpful. Highly recommend Grand section over the other two (Sunrise/Nizuk). It’s newer, better restaurants, beach, etc. workout facility is great and so are pools.