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""Please tell me how we access your property" Phone call 10 min later: "sorry, we don't do one night stays - due to people arranging parties. What was your plan?" Well of course in the booking (done more than 2 weeks prior) I told them 2 adults and 2 children - hardly a recipe for a party. Nothing anywhere on the advert says anything about the restrictions. And Hotel.com processed the reservation without any hesitation, apparently unaware of the self-imposed limitation. So I don't have any...

"Was very disappointed. Labelled ‘entire apartment’ ‘kitchen’ ‘1 bathroom’. It’s not an apartment it’s a room. Then it’s a shared bathroom with 2 other rooms. Not cheap, so I consider it mis-selling and have complained as such."

"Nice space & location "

"Jai was excellent in communication and the property was exactly as listed. "

"Lovely apartment exactly what I wanted, great communication from the team in organising "

"Had an whole hour arguing with another group of family because the venue was double booked"

"Very Comfortable. Flat was well kept and tidy. Space was perfect for purpose of stay, the kids loved it and felt at home. Only downside was host expected me to do the cleaner's job, do the bins and also put the trash away... I left the apartment as tidy as i can, did the bins but certainly did not take away the trash. However, i would not let that change the fact that i had a pleasant stay and the flat was well looked after."

"At the arrival there was a condom wrapper on the steps. We opened the front door and the smell hit us. Flat looked uncleaned; bathroom had stains on the floor and walls. Cobwebs in every room, stains on the walls. Problem with drain in the shower and the smell was terrible. Sofa needs adjusting as the arm rest loose. Carpet dirty, fan in the bedroom didn’t work. Fridge smelt and had brown stains on the glass shelves. Not what I expected nor paid for."