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"The location is excellent. Really centrally located and walkable to everything you would need in Sorrento. Valet service is offered if you have a car and they are one of few hotels that are dog friendly with no weight restriction - we have a medium dog which falls way over the standard 5kg or generous 10kg rule! The staff however, do not really leave an impact. Reception staff answer all questions appropriately but I wouldn’t describe as warm or friendly. F&B staff in abundance at breakfast but the spread was disappointing and coffee always delivered cold. Three mornings with three different coffees tried, all served tepid at most. Shame as it is a classic and old Italian building which has its charm otherwise. "

"Ideal"

"It was amzing experience in Italy!! The hotel was very neat and clean! The staff at the front door were very nice and helpful! If I can visit here again, I would choose this hotel one more time!’"

"The staff was amazing, friendly, welcome drinks were given to us as well! The view is spectacular and the walk ability to everything is great! Breakfast was fantastic with espresso coffee juice and all the things you need! "

"Terrific stay. Staff great. Included breakfast is vast! Room is great. Location is 3blocks from city center. Walkable to tran station which has great acess to Pompeii. Cleaning staff does detailed work. Front desk checin and help excellent."

"I usually do not take the time to complete reviews, even when I really enjoy the location. In this case, I’m anxious to do so, as the Grand Hotel Capodimonte in Sorrento, Italy, is an amazing place. Probably the cleanest hotel I’ve ever stayed in, which not only includes our room, but the elevator, restaurant, lawns, etc. The location is amazing – you simply walk about 150 yards down the hill and you’re in the heart of the best shopping and dining in the city. Other hotels are on the strip, but they are “too busy”, and the 150 yard walk is worth it. A 10-minute walk to the marina to catch ferries to Pasitano, Alalfi, Capri, etc., and a 15-minute walk to the bus terminal for additional options. The staff could not have been more friendly. Complimentary breakfast was first class all the way. Our plane left super-early from Naples (1.5 hours away), so we had to leave before breakfast was served. The hotel made us a “travel breakfast bag” to eat on the way to the airport. Incredibly thoughtful and much appreciated. One of my finest travel experiences ever. A+++ and highly recommended. Dean Shoultz "

"This hotel exceeded expectations! The balcony area was so nice, gorgeous view. The room was very clean, very up to date. The service from the front desk was superb. They gave us directions to town and recommendations for dinner. Breakfast had many options and staff was pleasant and helpful . If you are walking and cone from town with luggage, I recommend getting bus going towards Positano, the Will stop at the hotel. Walk in to town is a beautiful walk. I am really glad we stayed out of town it was so nice to get away from the hustle and bustle. This stay was one of the highlights to our trip! "

"The hotel was great but beware that if the ferries are cancelled they will still charge you for the room. All ferries from Sorrento were cancelled, so we went to Naples as the hotel told us to and spent the day waiting on ferry after ferry but all were cancelled due to weather. So there was absolutely no way to get to the island but we still had to pay for the hotel room (and another one in Naples). However, once we finally made it the next day, the hotel was lovely and the staff very friendly. "

"The view over the Mediterranean from this hotel is mesmerizing. You are in for a delicious breakfast with lots of varieties if you want to try their restaurant. Just wish if there was an indoor swimming pool. Also, make sure to know about their shuttle bus schedule as there were no signs on the bus and the evening driver wasn’t that tourists friendly. Your only way to Sorrento is the shuttle or local bus ( SITA bus). Otherwise, taxi is a pricy option Rooms are clean, room service is good."