Carbonero el Mayor Vacations from AED2,871

What a fun hotel. I really Iiked the music theme. The outdoor courtyard area was very nice and would be a great gathering spot when the weather is nice.

Great location and great staff and service… 360 rooftop a must see

Amazing hotel in a very convenient location on Gran Vía. The room was modern, spacious, and clean. Good breakfast exactly what you need. The hotel staff was the highlight of our stay, they went above and beyond to ensure we were comfortable and happy during our entire stay. Bárbara at the front desk was a total star—friendly, efficient, and incredibly helpful! A special shoutout to Javier and Marina, who were absolute gems. Thank you all! We’ll definitely be back!

We reserved 5 nights and our issue was the AC not cooling and was never resolved. We brought it up 4 times, they said they fixed it but they did not. Main thing you look for is a clean comfortsble hotel to have a good rest. It was spotless, great bed but the heat situation was intolerable. We would wake up sweating. We asked for a mgr and all we got was an apology notice offering a complimentary meal at a restaurant anexed to the hotel which they appear to co own. The employees were a delight, they were extremely attentive, breakfast vas vey good. We just can’t understand why was the AC situation not addressed properly. This is supposed to be an above 9 rating hotel, higher priced so I felt cheated by the lack of resolution.

Outstanding location! Shopping and restaurants near by. Clean, great service!