"I wish I had more space to write all the complaints. I have never wrote a vacation complaint. This deserves attention to hopefully save the next potential guest. To summarize, Excellence Club service is not worth it. One night instead of recieving the Tomahawk steak I paid extra for, I was given a piece of filet the size of a baby carrot, You will see 2 steaks in photo. They do not look like tomahawk steaks to me! They were out of some exclusive menu items each night. 30 minute hydrotherapy...

"I just check out from this hotel, and I want let you know my opinions, The food excellent, the staff excellent, the room very clean and they are always on top of you to make sure that everything is ok, the room service amazing, you order something and they come right away, the resort is beautiful and can attract more people if they put mor activities, I tried to book in for others resorts and they were no rooms available and in this resort there were not to many people and for me was very rare...

"I loved everything about it"