Find Resorts & Hotels with Spas in Caribbean Islands

"Well, first 2 days no cold water in room. Toilets wouldn’t flush, couldn’t shower. Petty, but no washcloths in room. Phone/TV did not work in room. Sinks leaked, so everything stayed wet. Mosquitoes were very present! Food was always cold, very low quality. Steakhouse was only needed reservation, but was terrible compared to American quality steaks. They were maybe 1/4 thick. Similar to fast food burger. Chicken was very dry!! Fish, well I could not cut it with a knife! Cleaning staff did service our rooms very well during the day. Bonus!! Bar staff was pleasant, little miss communication sometimes. Expected. Entertainment to us was not entertaining. Same ole same ole I don’t think I would stay at this resort again. "

"For the most part, we enjoyed our stay, but it came with some frustrations, especially given the very high cost of everything, including the additional 25% tax added before tip. The resort itself was clean, but extremely crowded. It was often difficult to find seating in the pool area, which took away from the overall experience. We also noticed that many staff members seemed unhappy. There was frequent bickering behind the bars, and limited engagement with guests. That said, the teams at Pizza Lab and the Swimming Pig stood out for their friendliness and service. One major disappointment was the cabana rental. At over $400, we expected a more exclusive experience. However, despite signage indicating that the pool areas are reserved for cabana guests, this is not enforced. Others were able to use the same space simply by placing their belongings on available tables, making the “exclusive” access feel misleading and unfair. Unfortunately, this was not disclosed upfront, and when we raised the issue, our concerns were dismissed. Overall, while there were some positives, the value did not match the cost, and based on this experience, we would not return."

"The rooms were very spacious. The kitchen area was very functional and sufficiently stocked with dishes and cooking equipment for us to have both breakfast and/or lunch. I appreciated being able to choose to eat in or savour one of the many restaurants. The pool was large and never felt crowded. When I come back I will want to stay at the reef."

"Rides were closed half the time pools close at 7pm and there was only 1 jacuzzi on the property which also closed at 7pm. We paid for an ocean view but we had a view of the property. Everything was so overpriced, food, drinks, roundup airport to resort. Food was mediocre nothing to brag about and like I said overpriced. Toilet kept flushing by itself very noticeable during night cause we’re trying to sleep."

"Loved it "

"Waste of money - don’t book"

"Everything was great and hotel was beautiful. Only thing is that food and drinks were expensive."

"Mi estadia fue excelente en Gran Palladium Punta Cana. La comida, la propiedad, la limpieza, el carisma de las personas sobre todo en escial al Concierge Luis Mateo que me asistio en todo, excelente trabajo, muy educado. "

"There was a cockroach crawling in our hotel room. I also saw another one near the entrance of the hotel upon leaving. Overall, it was a nice hotel but I am worried about the hygiene and cleanliness of this place."