Hyatt Vacation Club At Highlands Inn

4.0 star property
Family-friendly hotel with 2 hot tubs and a full-service spa

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The Hyatt Vacation Club At Highlands Inn sits perched on a hillside with sweeping views and thoughtful amenities. Guests relax by the firepit, wander through the garden, or book treatments at Spa Adeline for a complete escape from everyday life.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

Villa, 1 Bedroom

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Villa, 1 Bedroom, 2 Bathrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Villa, 1 Bedroom, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Sofa Bed

About the neighborhood

Map
120 Highlands Drive, Carmel, CA, 93923

What's nearby

  • Point Lobos State Natural Reserve - 1 min drive - 0.8 km
  • Monastery Beach - 2 min drive - 3.3 km
  • China Cove - 5 min drive - 1.1 km
  • Carmel Mission Basilica - 6 min drive - 7.6 km
  • Carmel Beach - 7 min drive - 8.7 km

Getting around

  • Monterey Station - 26 min drive
  • Monterey Peninsula Airport (MRY) - 20 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪Pizza Heaven - ‬9 min drive
  • ‪Pacific's Edge - ‬1 min walk
  • ‪Carmel Valley Coffee Roasting Company at The Crossroads - ‬6 min drive
  • ‪Allegro Pizzeria - ‬7 min drive

About this property

Hyatt Vacation Club At Highlands Inn

Upscale family-friendly hotel remodeled in 2023 and located near Point Lobos State Natural Reserve
Consider a stay at Hyatt Vacation Club At Highlands Inn and take advantage of a terrace, a firepit, and a coffee shop/cafe. Indulge in a deep-tissue massage, a facial, and a body treatment at the onsite spa. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
You'll also find perks like:
  • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Babysitting (surcharge), a ballroom, and luggage storage
  • Concierge services, massage treatment rooms, and a banquet hall
Room features
All 91 rooms boast comforts such as fireplaces and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries
  • Balconies or patios, separate sitting areas, and separate dining areas

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's club
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - February 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 25 for children
  • Self parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hyatt Vacation Club At Highlands Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hyatt Vacation Club At Highlands Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Vacation Club At Highlands Inn?

Self parking is available for USD 30 per night.

What time is check-in at Hyatt Vacation Club At Highlands Inn?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Vacation Club At Highlands Inn?

Check-out is at 10:00 AM.

Where is Hyatt Vacation Club At Highlands Inn located?

This family-friendly Carmel hotel is located near the beach, within a 15-minute walk of Point Lobos State Natural Reserve and Point Lobos Ranch. Hidden Beach and Monastery Beach are also within 3 mi (5 km).

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Hyatt Vacation Club At Highlands Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 119 out of 166 reviews
Rating 8 - Good. 15 out of 166 reviews
Rating 6 - Okay. 17 out of 166 reviews
Rating 4 - Poor. 3 out of 166 reviews
Rating 2 - Terrible. 12 out of 166 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arneet

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very beautiful safe and the staff was amazing and made our stay very fun and easy-going
Stayed 1 night in Sep 2025

10/10 Excellent

Gaurav

It was pleasant stay at the property
Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, beautiful views
Stayed 2 nights in Jun 2025

10/10 Excellent

Lobna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Kasandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was pleasant and room was clean
Stayed 1 night in Mar 2025

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, restful, beautiful landscape, gorgeous view from dining groom and bar and friendly staff !!
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 3 nights in May 2025

10/10 Excellent

Tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is spacious and modern View is incredible
Stayed 1 night in May 2025

8/10 Good

Baljinder Singh

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and amenities
Stayed 1 night in Mar 2025

4/10 Poor

Vishweshkumar Manojkumar

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
NO AC
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
Stayed 1 night in Sep 2024

10/10 Excellent

D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chapel Gone, but Hospitality Endures

We were married at Highlands Inn 60 years ago, thus the reason for this return. It was a most gracious and gratifying reunion. We left as excited and as happy as we did after our wedding in the chapel and reception in the room now known as Sunset Lounge. Accommodations were superb, eclipsed only by the hospitality of positively everyone with whom we dealt. Wish we had planned to stay longer.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Ocean view!
Stayed 1 night in Jan 2025

2/10 Terrible

T

Hyatt Vacation Club places unauthorized charges on credit cards that are not owed this makes the stay an unpleasant one unnecessarily. Staff in managmwnt and front desk serm not to care for customers/ members . They act entirled , condescending , pedsntic with out basic interpersonal skills , they la k consideration, respect and enpathy towards customers. They appear rígida and inflexible. Rules snd “ poli ira are more important it seems than the well being of the customers it their needs. Staff also appears totally i aware of cultural differences. Their energy and gone in communication withis negative and
Stayed 1 night in Oct 2025

10/10 Excellent

Muattar

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a little hiccup with check in but otherwise, my family and I had a good time.
Stayed 4 nights in Nov 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice quiet place . beautyful views , very nice
Stayed 1 night in Jul 2024

6/10 Okay

Rachelle

Liked: Cleanliness, amenities, property conditions & facilities
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Olesya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing well kept grounds. The views are spectacular 😍
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect location to rest after a day long of hiking around the area. Rooms are enjoyable, you definitely will rest presently.
Stayed 1 night in Apr 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
Stayed 2 nights in Apr 2025

10/10 Excellent

Keven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 property. The front desk agents were super accommodating. I had flowers ordered to the hotel and they set everything up perfectly. I proposed to my now fiance. It couldn’t have gone any better. Will definitely be coming back once a year. Absolute amazing experience!
Stayed 1 night in May 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to visit if you want serenity. Older but very well kept (and updated). We had an ocean front suite. Superb views from every part of the suite. Nice, fully stocked kitchen added to the comfort. We really did not leave the property much. Got up in the morning and had coffee by the real wood burning fireplace (that they provide the wood and kindling for) and had drinks by that same fireplace in the cool evening. The restaurant (Pacific Edge) was super as well. Had dinner there both evenings we stayed. Get there at the right time and you can see the sunset as you dine. Can't say enough about the staff. Everyone from start to finish was friendly and helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Chadwick

Disliked: Amenities, property conditions & facilities
Property is old and needs a remodel. Had a suite on third floor, expensive, and room was extremely loud. Beyond noisy even with a sound machine at night. Advertised fireplace does not have a gas line and wood does not burn. Couch stiff and very uncomfortable. Bed mattress cheap and squeaky, uncomfortable. Great location just old, dirty, desperately needs remodel. Not worth the price
Stayed 2 nights in Oct 2024