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"All good"

"We had a very bad experience at HU Roma. Due to a simple booking mistake, we had reserved one night less than intended. However, the way this was handled was extremely poor. When we returned at around 9PM, all of our belongings had already been removed from our room & placed in storage without proper notice. We received no email communication at all, which would have been the most reliable way to reach us as travelers. The staff mentioned they tried calling, but we had no missed calls. Without clear communication, it felt like we were abruptly evicted rather than assisted. We were then left to sort through our belongings outside in one of their tent gazebos for about 30 minutes, which was both stressful and uncomfortable. My wife also lost personal items which were probably thrown out during the process After all this, the staff eventually came back & said a larger room had become available. Unfortunately, by that time we had already been forced to look for another hotel and had secured alternative accommodation due to the uncertainty and lack of support earlier. We were ready and willing to pay for an additional night from the start, but no effort was made to properly coordinate or assist us in a timely manner. The situation could have easily been handled with basic communication and guest support. Mistakes can happen, but the way this was managed caused unnecessary stress and inconvenience. I would not recommend staying here based on this experience."

"Great room. Great staff. Efficient shuttle to & from the airport."

"the only problem was that ew paid for btreakfast but becausw we needed toluve early they charges us for a coffe "

"My wife and I stayed here while we were just spending a few nights in Rome we were drawn to the advertisement by the idea of having our own mini RV. It was a lot of fun the place was clean they have lots of amenities on site there's a gelato or ice cream bar by the pool there's a bar at the pool we didn't really do too much swimming at the pool because we're in offseason and is a little too cold for that it says that there's a hot tub the hot tub was not heated so not much of a hot tub personally but maybe it just wasn't turn on yet because it was off season. We enjoyed our stay we didn't get to use too much of the amenities as we were mostly just there for short-term just to look at really cool things in Rome but if you were to come out here camping like it seems like most of the locals do this is an awesome place and I highly recommend it we did have some Italian style pizza at the Pizzeria and it was good it actually was good but I don't really like Italian style pizza I prefer the American style and I know that kids going to get flock but that's the way it is we had a great time."