Search Cottages in Castel San Pietro Romano

"Very excellent front desk. Quick and easy to upgrade our room. "

"The front desk personnel was slow to address a problem with the AC and dismissive of problems with the wifi, which basically did not work. He also insisted that he had upgraded our room "two or three levels" and that we were in "one of the best" rooms which was clearly not the case when a repairman finally showed up to fix the AC which was caused by an excessive amount of dirt on the filter. "

"How Expedia rated this hotel in the "luxury" category is beyond me. This is at best a 2-star hotel, as it was missing some very basic amenities, such as a coffee make and there was NO air conditioning service (not turned on until summer, I was told). All this besides the fact the hotel is very near a bad area (Termini terminal) and I was told by the staff to not go there when night falls. Expedia needs to do better."

"We are a family of five from the U.S. We stayed in the family room which is really two adjoined rooms. It was perfect for us. One room has a queen bed and a twin bed, the other room has a king bed and a twin bed. Our two older children slept in one room while me, my wife, and our youngest slept in the other. The lights were a little confusing but we got it down after one night. We stayed two days and would 100% recommend this to anyone traveling from the U.S. with a similar family size as ours."

"This hotel was a great place to stay. Close to the metro line. It was quiet and clean. The hotel staff was helpful. I travelled solo and it was great. "

"Wonderful buffet breakfast, a really unbelievable variety of food. There are staff members around in case of problems. The front desk staff are excellent. Always nice. We had a complicated lastminute change in plans that they handled as though it were nothing. And really, who doesn’t want to stay in a palace? "

"Great breakfast, comfortable beds and pillows, great location"

"Great beds and bathroom. Recommend the buffet breakfast. Felt like it had been recently renovated and luxurious. "

"The service was great, the staff are very friendly. The breakfast was also goog. The rooms are small but well kept and in very good conditions. "