Search Cottages in Castle Cary

"Ok and pleasant staff"

"Lovely hotel. Clean and comfortable. Had an issue with heating in the from and they solved it promptly. Staff were informative and helpful and friendly. Rooms and bathrooms were large and clean. Shower was excellent. Would recommend. "

"The internet/Wi-Fi kept cutting off intermittently and I was constantly having to sign back in to it, which was really annoying. On my last day it took me 7 attempts to sign in to it, which is ridiculous. Breakfast was good especially having fresh milk with tea - so hate long life milk. The staff were really friendly and extremely helpful - can't praise them enough. We did have a fire alarm go off at 3.40 am one morning, which turned out to be a false alarm. None of the staff said anything to anyone in the morning, which I found very bad, as an explanation of being woken at 3.40 am by an alarm which sounded similar to an American tornado warning was not fun!"

"Room was warm and comfortable with a good view, staff were very friendly and helpful. Stayed 3 nights while sightseeing, food was good "

"Staff were very friendly and welcoming and the room was fine. Just two thingxx as though which need improvement: - Wi-Fi was patchy at best. - Having gone to bed about 11, I couldn’t get to sleep because the bar music was blaring out into the courtyard below my room window and ended up phoning the hotel at11.30 to ask them to turn it off - though to be fair they did do that."

"Great hotel"

"The staff were excellent from check in to check out, very friendly and helpful. The room was comfortable and well maintained, a very comfortable stay."

"Great overnight stay, super comfy room, quiet even tho it’s right in the centre of the town. Great bar and food and fabulous breakfast. "

"Room basic but clean"