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Palazzo Pensionne

2.0 star property
Guesthouse with free parking, near Ayala Center

Choose dates to view prices

Palazzo Pensionne offers a charming city-center haven with amenities like dry cleaning and free in-room WiFi. Enjoy satisfying meals at the restaurant and relax with evening drinks at the bar. Guests love its strategic location near Ayala Center and historic Colon Street.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, individually furnished, desk

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
LED TV
Blackout drapes/curtains
Premium bedding
Bidet
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, individually furnished, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
LED TV
Blackout drapes/curtains
Premium bedding
Bidet
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LED TV
Blackout drapes/curtains
Premium bedding
Bidet
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Room, Multiple Beds

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, Multiple Beds

  • Sleeps 2

Standard Room With 2 Single Beds

  • Sleeps 2

Executive Room

  • Sleeps 2

Superior Room

  • Sleeps 2

About the neighborhood

Map
49 General Sepulveda Street, Cebu City, Cebu, 6000

What's nearby

  • Colon Street - 12 min walk - 1.0 km
  • Osmeña Fountain Circle - 13 min walk - 1.1 km
  • Magellan's Cross - 20 min walk - 1.7 km
  • Ayala Center - 2 min drive - 1.2 km
  • SM City Cebu - 3 min drive - 2.2 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 38 min drive

Restaurants

  • ‪Casino Español de Cebu - ‬7 min walk
  • ‪Lighthouse Restaurant - ‬8 min walk
  • ‪The Tavern - ‬6 min walk
  • ‪Salon de Espana - ‬7 min walk
  • ‪Cafe Amis - ‬5 min walk

About this property

Palazzo Pensionne

Guesthouse near SM City Cebu
Close to Ayala Center and Magellan's Cross, Palazzo Pensionne provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Breakfast (surcharge), airport pick-up service (surcharge), and express check-in
  • Tour/ticket assistance, luggage storage, and concierge services
Room features
All guestrooms are individually furnished, and offer comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch LED TVs with premium channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) during limited hours
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Juliana

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 600 per vehicle
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Palazzo Pensionne
Palazzo Pensionne Cebu
Palazzo Pensionne Motel
Palazzo Pensionne Motel Cebu
Palazzo Pensionne Cebu Island/Cebu City
Palazzo Pensionne Hotel Cebu City
Palazzo Pensionne House Cebu
Palazzo Pensionne House
Palazzo Pensionne Guesthouse Cebu
Palazzo Pensionne Guesthouse
Palazzo Pensionne Cebu Island/Cebu City
Palazzo Pensionne Cebu City
Palazzo Pensionne Guesthouse
Palazzo Pensionne Guesthouse Cebu City

Frequently asked questions

Is Palazzo Pensionne pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palazzo Pensionne?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Palazzo Pensionne?

Check-out is at noon.

Does Palazzo Pensionne provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of PHP 600 per vehicle applies.

Where is Palazzo Pensionne located?

Located in Zapatera, this guesthouse is within 1 mi (2 km) of USC-North Campus, Ayala Center, and Magellan's Cross. SM City Cebu is 1.5 mi (2.4 km) away.

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Palazzo Pensionne Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 50 out of 215 reviews
Rating 8 - Good. 96 out of 215 reviews
Rating 6 - Okay. 60 out of 215 reviews
Rating 4 - Poor. 8 out of 215 reviews
Rating 2 - Terrible. 1 out of 215 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Muhammet

Disliked: Amenities, property conditions & facilities
Decent hotel, but it’s not as new and clean as the photos depict. It’s worn down a bit and the showers leak. The beds were comfy though.
Stayed 3 nights in Jun 2025

8/10 Good

GILLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon rapport qualité prix

Situé entre 2 rues très simples , on est surpris par l'emplacement. Mais une fois à l'intérieur l'accueil et les conseils sont très bien. La chambre est grande, très correcte et calme. Le wifi est bon ainsi que la climatisation. Bien !
Stayed 2 nights in Jan 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable, comfortable and safe. We've been in the Deluxe Room multiple times over the years and never had any issues. It's meant to be a home and not a 5* hotel, so certain things like insects can be expected. Highly recommended option on a budget.
Stayed 2 nights in Jan 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
I already did ! Very clean, but very poor location.
Stayed 7 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was ok ..the food was ok at times it’s not.not much to say about this hotel ..but I will choose a different hotel next time.
Stayed 10 nights in Jul 2019

8/10 Good

承穎

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務好
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
조용하고 청결해서 좋음 직원이 상냥하지는 않응 주변에 마땅한 식당이 없슴 조식은 좋았슴 주변 경관은 별로 였슴
Stayed 5 nights in Dec 2018

8/10 Good

J. C.

Liked: Cleanliness, staff & service, room comfort

The little out of the way Hotel

Staff was fantastic. Place needs maintenance
Stayed 3 nights in Dec 2018

8/10 Good

DAVID

Liked: Cleanliness, staff & service, room comfort
Just a little far from the malls
Stayed 2 nights in Dec 2018

10/10 Excellent

WAN RONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice service and safety place
Stayed 3 nights in Oct 2018

10/10 Excellent

Gary Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Cebu Hotel

This is my go-to hotel in Cebu every time I visit. It's clean, conveniently-located, and very low-priced for what you get. The breakfast is great too! The showers could use some renovations, but they're still better than most others you'd find in similarly priced hotels. Overall, I highly recommend this place!

6/10 Okay

Young Hee

무난합니다

큰 기대 없이 하루 숙박하기에 가격대비 괜찮습니다.

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

The room was clean and spacious. Service was great. Quite distant from shops so it pays to have a few snacks or drinks on hand. Lunch wasn't readily available as we were told it would take 45 mins....the only downside considering the place isn't close to restaurants.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was good
Stayed 1 night in Dec 2017

8/10 Good

joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cebu

Basic but good Hotel. Breakfast is also good .
Stayed 2 nights in Nov 2017

8/10 Good

Linus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old but cheap and service is great!

It's a bit old but the staff is friendly and the rooms are nice. The street is little bit hard to find. I will stay again
Stayed 2 nights in Nov 2017

10/10 Excellent

Mike, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice and friendly staff

4th time staying and its definitely worth the money. Home cooked meals were really good and I recommend the adobo and pancit.
Stayed 4 nights in Oct 2017

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for budget accommodation, might need wellies!

I had a good stay, a decent meal and the staff were helpful and cheerful
Stayed 3 nights in Oct 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for the price

For the price we paid this was a great hotel. The area of Cebu is not very desirable. The wifi worked occasionally. The AC worked very well but we could not adjust it so it was too cold and the blanket on the bed too light to compensate for the cold. The only option was to turn it off whereafter we were too hot. Otherwise the room was spacious and the free breakfast not bad (with 5 combination options). Overall, for the price this is a great place. If they had better AC and wifi this place would be fabulous (although the location would still not correspond to the image I had of Cebu).
Stayed 2 nights in Sep 2017

10/10 Excellent

eito, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの方は無愛想かと思えばとても親切な方でした。部屋も毎日綺麗にしていただき、とても過ごしやすかったです。
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable & Good

Always a good stay at PP. Fantastic little hotel.
Stayed 2 nights in Sep 2017

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I WILL STAY AGAIN

my stay was very nice
Stayed 1 night in Jun 2017

8/10 Good

AHMED ZAHRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great

very nice place to stay and good staffs. great location.

6/10 Okay

Lewis, UK, Hertfordshire

Liked: Cleanliness
Disliked: Staff & service

Good value for money.

Staff were below average. Location was 10/15 mins walk from 7/11, restaurants and bars. Room was clean with everything as discribed. Bathroom smelt like sewers though and wi fi wasn't the best in the room. Breakfast was average.

8/10 Good

david holman, cebu

Liked: Cleanliness

2nd stay at Palazzo

Good place to stay if on small budget.