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"Very basic, uncomfortable bed, room never got warm, curtains don’t close and the desk was not suitable to work on as it didn’t even fit a laptop on. Breakfast was very minimal - just a couple of bread rolls and cakes. Staff were rude on check out - raising his voice at me as he explained he was charging 40 euros extra for my daughter’s breakfast. Clearly he made up the price as one bread roll and a glass of water for 40 euros is ridiculous. Overall barely a 3 star - don’t expect friendly service or a breakfast you want to eat again. Stayed all over Bormio and this was the worst. "

"Thank you "

"Every detail was met, service was above and beyond expected. Everyone was friendly and helpful. View was spectacular! Food delicious! Can’t say enough it was the most beautiful stay!"

"Staff are friendly, room is nice"

"Fantastic place, staff is great, location is beautiful, views, amenities"

"The staff were super friendly and helpful. They really tried to help out with everything. We're also very pleased with the room and the bed. Comfortable and nice standard, even though the TV was the smallest monitor I've ever seen. We weren't there to watch TV anyway, so we didn't care. Last plus is the breakfast. Normally continental breakfasts can be sugar and coffee only. But they had a small, but great selection of cheese, ham, bacon, scrambled eggs and bread. "

"Yes"

"Our stay was nothing short of fantastic. The staff were the highlight, incredibly friendly and accommodative, going above and beyond to ensure we had everything we needed. Our room was gorgeous, offering both style and supreme comfort. Every service we used, from check-in to dining, was flawless. This hotel truly understands hospitality. We can't wait to come back!"

"Friendly and efficient staff. Clean room. Nice location "