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"Staff members where extremely helpful and very polite "

"Yes, the room was spotless and very much to my liking"

"An amazing stay! I would highly recommend this hotel if you are thinking about visiting Riviera Maya. Staff are super friendly and helpful, they can’t do enough for you and want you to be happy. Comfortable beds and spacious rooms, plenty of towels and mini bar stocked daily. The grounds of this are super special with a host of wildlife living on the premises. This makes for a truly unique experience, you never know what you will see next. Food is good, a wide selection of restaurants and buffets. This was our third time at this resort and we will surely be back!"

"The room was spotless! The view was amazing! The resort is very well maintained and staff is very knowledgeable and professional! Very big thank you to Jovani who made our dinner reservations unforgettable and unique ! Also a big thank you for Jesus from the lobby bar who makes the best drinks ! Only one recommendation.. if you want to have the best room and view you have to book The Tower room!"