"Interesting and beautiful place to stay. Barrel rooms are comfortable. Staff are very pleasant and accomodating. Food at the restaurant was fantastic. Shower was not the best."
"Interesting and beautiful place to stay. Barrel rooms are comfortable. Staff are very pleasant and accomodating. Food at the restaurant was fantastic. Shower was not the best."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This is an amazing and beautiful place filled with beautiful furnishings and common spaces. The spacious dining area with its beautiful wood furniture and table settings was unlike any place I’ve ever stayed. The included breakfast was lovely. Even though we spoke little Spanish, we were able to communicate as needed.
This is an amazing and beautiful place filled with beautiful furnishings and common spaces. The spacious dining area with its beautiful wood furniture and table settings was unlike any place I’ve ever stayed. The included breakfast was lovely. Even though we spoke little Spanish, we were able to communicate as needed.
Kris
Reviewed February 8, 2024Reviewed February 8, 2024
The staff were amazing. They went above and beyond to please.
Using Uber is fast, clean, and cheap for all excursions. The Concierge team arranged any activity and we so very helpful. Most questions and requests could be asked and replied via what’s app- which helped a lot without Spanish translations.
We came for the 2023 Pan AM Games to support our athlete daughter and the whole staff cheered us on! They even surprised us with a late night treat of balloons, a framed photo of her, and...
The staff were amazing. They went above and beyond to please.
Using Uber is fast, clean, and cheap for all excursions. The Concierge team arranged any activity and we so very helpful. Most questions and requests could be asked and replied via what’s app- which helped a lot without Spanish translations.
We came for the 2023 Pan AM Games to support our athlete daughter and the whole staff cheered us on! They even surprised us with a late night treat of balloons, a framed photo of her, and...
PAMELA
Reviewed October 30, 2023Reviewed October 30, 2023
I loved the Aubrey Hotel, it's two large houses turned into a boutique hotel with great style and very intimate feel to the back terrace and the piano bar. The staff made the trip extra special. Mr. Mark helped us plan our days and all of his suggestions were spot on. Dianne, Alex & the front desk crew were exceptionally helpful too and great fun to meet. Rachel makes every breakfast a fantastic start of the day. The neighborhood is lively and the front rooms capture a bit of the street noise on...
I loved the Aubrey Hotel, it's two large houses turned into a boutique hotel with great style and very intimate feel to the back terrace and the piano bar. The staff made the trip extra special. Mr. Mark helped us plan our days and all of his suggestions were spot on. Dianne, Alex & the front desk crew were exceptionally helpful too and great fun to meet. Rachel makes every breakfast a fantastic start of the day. The neighborhood is lively and the front rooms capture a bit of the street noise on...
Situated on an unremarkable street, Hotel Boutique Matildas stands out as a beautifully renovated and architecturally important reminder of an elegant and bygone era. For my wife and I, it was great to see wonderfully carved wooden banisters, ultra high ceilings having intricate crown moldings. Having a great breakfast with soft classical music was a wonderful start to confront our next encounter with the city. The magnificent attention that the staff gives to each guest was similar to a five...
Situated on an unremarkable street, Hotel Boutique Matildas stands out as a beautifully renovated and architecturally important reminder of an elegant and bygone era. For my wife and I, it was great to see wonderfully carved wooden banisters, ultra high ceilings having intricate crown moldings. Having a great breakfast with soft classical music was a wonderful start to confront our next encounter with the city. The magnificent attention that the staff gives to each guest was similar to a five...
Warm Chilian hospitality-balked at welcoming us after all nighting into Santiago from Miami-but "rushed " our room ready within two hours of arrival. Great location-walking to everywhere important except one restaurant a must- La Mer -a cab ride away. Great rooms-super bathrooms-ice delivery a little slow but "it gets there !! I repeated my stay on the way home-they deserved it !
Warm Chilian hospitality-balked at welcoming us after all nighting into Santiago from Miami-but "rushed " our room ready within two hours of arrival. Great location-walking to everywhere important except one restaurant a must- La Mer -a cab ride away. Great rooms-super bathrooms-ice delivery a little slow but "it gets there !! I repeated my stay on the way home-they deserved it !
Excelente y original experiencia boutique
Una propuesta realmente innovadora. Se trata de un hotel boutique hermoso cuyas habitaciones están acondicionadas dentro de barricas de roble, muy bien adaptadas y acogedoras.
Como sugerencia de mejora, creo que a las habitaciones más grandes les vendría muy bien incluir un perchero y una pequeña mesa con dos sillas para mayor comodidad. Asimismo, en el baño eché de menos una mejor iluminación en el área del espejo.
Por lo demás, todo fenomenal. El...
Excelente y original experiencia boutique
Una propuesta realmente innovadora. Se trata de un hotel boutique hermoso cuyas habitaciones están acondicionadas dentro de barricas de roble, muy bien adaptadas y acogedoras.
Como sugerencia de mejora, creo que a las habitaciones más grandes les vendría muy bien incluir un perchero y una pequeña mesa con dos sillas para mayor comodidad. Asimismo, en el baño eché de menos una mejor iluminación en el área del espejo.
Por lo demás, todo fenomenal. El...
We stayed at Hotel Santa Cruz Plaza for five days with our family over the Chilean Independence Day holidays, and breakfast quickly became one of our favourite moments of the day.
I’ve travelled to more than 60 countries, stayed in many hotels around the world and done several cruises, and this is honestly one of the best hotel breakfasts I’ve had.
There is a fantastic variety of traditional Chilean and countryside-style food, fresh fruit, great coffee and something for everyone, including the...
We stayed at Hotel Santa Cruz Plaza for five days with our family over the Chilean Independence Day holidays, and breakfast quickly became one of our favourite moments of the day.
I’ve travelled to more than 60 countries, stayed in many hotels around the world and done several cruises, and this is honestly one of the best hotel breakfasts I’ve had.
There is a fantastic variety of traditional Chilean and countryside-style food, fresh fruit, great coffee and something for everyone, including the...
JUAN
Reviewed September 19, 2026Reviewed September 19, 2026
The cabin was spacious and clean. The staff was friendly and acommodating. Lots to do, hiking, biking, sailing,swimming, kayaking and more. Also a great place to just relax and disconnect from everything as there is no internet or tv, except for the dining room and common area. And the views are spectacular.
The cabin was spacious and clean. The staff was friendly and acommodating. Lots to do, hiking, biking, sailing,swimming, kayaking and more. Also a great place to just relax and disconnect from everything as there is no internet or tv, except for the dining room and common area. And the views are spectacular.
Lena
Reviewed February 16, 2026Reviewed February 16, 2026
The hotel was and the staff was very helpful. We had a ride to the airport booked with the desk but when it wasn't on time, the staff wanted to book us with their own costlier ride. They claimed not to know what the ride - Viptour- was. Glad the ride showed up 20 min late. and we didn't rebook with the hotel for twice+ the cost. Because the hotel was so far from city central we learned to take the Metro (easy) but we were always 1st loaded on to city tours with Touristour and had a long ride to...
The hotel was and the staff was very helpful. We had a ride to the airport booked with the desk but when it wasn't on time, the staff wanted to book us with their own costlier ride. They claimed not to know what the ride - Viptour- was. Glad the ride showed up 20 min late. and we didn't rebook with the hotel for twice+ the cost. Because the hotel was so far from city central we learned to take the Metro (easy) but we were always 1st loaded on to city tours with Touristour and had a long ride to...
Super location. Modern and clean design. Top Floor is a great place to hangout or conduct business meetings. Friendly stuff and buffet breakfast add good value for our stay. 4 bottles of water and 4 coffee pods are included in every room no matter how many nights are booked.
Super location. Modern and clean design. Top Floor is a great place to hangout or conduct business meetings. Friendly stuff and buffet breakfast add good value for our stay. 4 bottles of water and 4 coffee pods are included in every room no matter how many nights are booked.