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"Incredible staff. So professional and friendly "

"We thoroughly enjoyed our stay at the Hotel Beacon. Our two room suite was clean, well equipped, quiet and comfortable. We had minimal involvement with the staff but what time we did and questions we asked were promptly and efficiently. The only maintenance I could recommend is to tighten the door know on the bathroom door as the screws were loose. "

"Excellent "

"Room was clean, good views, and the staff was super friendly "

"Clean room great staff "

"convenient with very pleasant staff"

"Great stay. Great staff. "

"Outstanding hotel"

"Yes"

"Room was clean. A bit outdated. But clean. Location is great, Hotel common areas are great. Housekeeping was selling us bottles of water in the evening, in the morning collecting still untouched bottles and reselling to us again in the next evening… it was a bit weird experience … but besides that part, i will definitely use this hotel again. Definitely recommending "

"Excellent hotel and service "

"Thewarm, "

"Fantastic!!"

"The Mandarin Oriiental is a beautiful charming hotel on the Upper West Side with great atmosphere and a far more welcoming wonderful accommodating staff! The staff was outstanding and the service impeccable. I had a horrendous experience at the hotel I had booked with my mother in Soho that week who lost our reservation and couldn’t care less, even when I showed them it was not cancelled. They were not helpful and we were frantic trying to find accommodations at 1am. My mother had a knee...