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"I've never been to a Hyatt hotel. This hotel was spotless and had great service. The only issue was the valet. I only used it one night since the guy was on a personal call when I needed my car and he had to hang up to help me. Eventually."

"Always a pleasure staying here - the location and proximity to the L makes getting anywhere in the city very easy. The deposit structure is the only negative. $50 PER NIGHT - on a previous stay we were there for 10 and had a $500 deposit which is excessive. "

"Excellent staff!"

"Room was great and room and hotel smelled fresh. Sounds funny but some hotels have areas that stink. Water pressure was excellent and service was exceptional!"

"Simply one of the best hotel experiences I’ve had; clean, spacious room, best shower pressure ever, quality gym, delicious breakfast, friendly staff, inviting lobby, great views of the city. The cost of parking was the only drawback, but Spot Hero had a great alternative."

"Staff was great "

"Yes"

"I was very pleased with my stay. I was able to check in early. The staff was uniformly polite and professional. The room was spotless! The hotel's restaurant and bar were great!"

"Good customer service room very nice and good house keeping service "