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"Jonas was wonderful "

"Excellent hotel, beautiful room, with very comfortable beds. Rooms and bathroom very clean. Loved our stay here. My only issue was breakfast, the service was terrible, the staff were faffing about trying to look busy rather than service customers, it took 25 mins from ordering for the cooked option to arrive and the place was a ¼ full at best. I would recommend you get breakfast elsewhere."

"Nice breakfast. Staff very nice. Very clean"

"Very quiet area with bus stop right out front and free bus pass around Lucerne. Friendly staff and was great that they held our luggage after checkout while we went to Stanserhorn."

"Walking distance from the train station and old town, chapel bridge "

"Coffee at least in the lobby would have been nice. "

"Great location, friendly staff, clean room, & really good breakfast. Only con is no mini refrigerator in the room. Highly recommend!"

"Worst place ever ! Our flight was delayed we reached 11 pm in night it was raining the front door towards reception was locked. We were standing outside the property with my family of three with 13 year old kid there was a door bell the lady did not let us in. I have to call Hotels.com and agent Was on phone with me for one and half our to convince her that booking is correct and finally she was satisfied . She tried to let us (buzz in) apparently they don’t have full time staff in and door...